
Faulkner Alfa Romeo Maserati of Mechanicsburg
Mechanicsburg, PA
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Great customer service, very knowledgeable and friendly. Facilities very clean. Highly recommend Faulkner Alfa Romeo and will definitely use them again for sales or service. Facilities very clean. Highly recommend Faulkner Alfa Romeo and will definitely use them again for sales or service. More
My experience was overall below average. The repair quality was excellent. However, the lady scheduling the appointment lacked communication skills. She called me 7 times to schedule a repai The repair quality was excellent. However, the lady scheduling the appointment lacked communication skills. She called me 7 times to schedule a repair which was already scheduled. After I communicated to her the work that needs to be done on the vehicle, she failed to communicate it to the technicians resulting in a delay. Also, my vehicle had 200 extra miles at the time of pickup. When I checked the navigation, my vehicle had been to Walmart and 2 different cemeteries. Clearly, someone took it for a joy ride which is unprofessional. I recommend this shop due to good quality work but the scheduling lady lacks customer service and communication skills. Lastly, be aware of extra miles on your vehicle! More
Everyone is so helpful. Service is up front and straight forward. You always know what your price is and the staff is amazing. Car always comes back cleaner then when we dr Service is up front and straight forward. You always know what your price is and the staff is amazing. Car always comes back cleaner then when we drop it off. More