Fathers & Sons Kia of West Springfield

excellent service from an excellent team the team at kia of west springfield made my experience hassle free and easy as 1 2 3. they took care of all the paperwork before i arrived as i was wo the team at kia of west springfield made my experience hassle free and easy as 1 2 3. they took care of all the paperwork before i arrived as i was working and did not have much time. i would certainly recommend this dealership to any one who is looking to buy a car. More

My Kia Experience Tony was very knowledgeable about the Sorento. There were very few things I need the manual for due to his thorough wall through of the car. I would b Tony was very knowledgeable about the Sorento. There were very few things I need the manual for due to his thorough wall through of the car. I would buy again from him because I love no haggle pricing and no other dealer could match your price. I appreciate the effort made to acquire the car and color I wanted! I've already recommended Tony and your dealership to a friend considering the Kia brand. Thank you! I love my car! More

I am not much of a writer so I'll say it was good and thank you vary much for the experience. Good Kia Sportage. thank you vary much for the experience. Good Kia Sportage. More

Tom provided excellent service throughout the entire process. He greeted my father and me quickly, asked direct questions to find out what I was looking for and then answered all of our questions about process. He greeted my father and me quickly, asked direct questions to find out what I was looking for and then answered all of our questions about leasing a vehicle. He was easily accessible throughout the process if I had any problems or questions. I feel that he provided a smooth, easy transaction so that I had a great customer experience. More

my experience was nice. there was no pressure while my experience was nice. there was no pressure while i was looking. tony {the salesman} was nice very helpful. i will defentaly be back again. my experience was nice. there was no pressure while i was looking. tony {the salesman} was nice very helpful. i will defentaly be back again. More

I love Kia, I have never had a problem. Anthony was such a wonderful person and helped me so much with everything, he's great! a wonderful person and helped me so much with everything, he's great! More

I have been a customer of Kia dealership since 1999. When I did a second lease thru Kia for a new 2014 Optima, the salesman Alfonso Rodriguez was very professional and helpful with any questions/concern When I did a second lease thru Kia for a new 2014 Optima, the salesman Alfonso Rodriguez was very professional and helpful with any questions/concerns. Through his efforts on 2/28/14 & 3/3/14, from the time I looked at the Optima until I picked it up on 3/3, Alfonso made the transition go very smoothly! He rolled out the red carpet for me. I believe that Kia knows how to keep loyal customers! The Customer Service was exceptional! Since Customer service these days is so lacking, it was greatly appreciated at Kia! I would also like to thank Alfonso & Dan for the bargains/incentives I was given! More

from the moment we walked into the dealership, the employees were courteous, friendly and knowledgeable. myself and my wife were just looking but decided to buy. the vehicle we purchased was a great p employees were courteous, friendly and knowledgeable. myself and my wife were just looking but decided to buy. the vehicle we purchased was a great price for the vehicle we got.with the rebates we were able to get. the car is great so far and would highly recommend the dealership and a kia optima to any family member or friend.. thanks for everything.the experience was great. richard wolowicz More

This was by far the best car buying experience we have ever had!! Alfonso was very professional, answered all of our questions and new about the car. Dan has also been awesome to work with and we will be ever had!! Alfonso was very professional, answered all of our questions and new about the car. Dan has also been awesome to work with and we will be returning customers! More

The reason I gave Father's and Sons and the salesman, Tom Drzal, an excellent rating is because the dealership and salespeople are superior to other dealerships. Each time I have ever bought, leased or s Tom Drzal, an excellent rating is because the dealership and salespeople are superior to other dealerships. Each time I have ever bought, leased or serviced a vehicle at the dealership I was treated with the utmost courtesy and professionalism possible. Everyone is knowledgeable about the products and service they offer. Everyone is friendly and makes the customer feel welcome. More