Farrish Subaru

Farrish Subaru was very helpful in putting together a Farrish Subaru was very helpful in putting together a deal for me that made it possible for me to purchase the car. I had looked at Subaru Forester Farrish Subaru was very helpful in putting together a deal for me that made it possible for me to purchase the car. I had looked at Subaru Foresters at three other locations, but I found that Farrish offered a few more accessories (cargo net, luggage compartment cover, rear bumper guard, rear splash guards) that other dealers were not offering with cars at the same price. My salesman, James Turner, was very professional, Roger, the manager, was instrumental in putting my deal together, and the young woman handling the paperwork was quite competent. More

Very easy transaction on the purchase of my 2012 Outback 3.6R Limited. James was very accomodating on multiple trips to look at the Outback and scheduling time for both my wife and I to get a feel for the 3.6R Limited. James was very accomodating on multiple trips to look at the Outback and scheduling time for both my wife and I to get a feel for the Outback. More

The staff at Farrish Subaru was very helpful in my car-buying experience. They answered my questions, were not over-bearing and were willing to take extra steps to ensure my questions were answered. car-buying experience. They answered my questions, were not over-bearing and were willing to take extra steps to ensure my questions were answered. More

James was very knowledgable and easy to work with and provided excellent service. It was a the best csr buying experience I have ever had. provided excellent service. It was a the best csr buying experience I have ever had. More

How car buying should be. They listened to what i wanted and didn't try to talk me into something else. No pressure sale, great experience. and didn't try to talk me into something else. No pressure sale, great experience. More

Quite happy overall with the attitude and willingness to work with me. Minimal hassle and the process was smooth and uneventful. This is the second car I've bought from Farrish. work with me. Minimal hassle and the process was smooth and uneventful. This is the second car I've bought from Farrish. More

This is one of the few dealerships I have ever been in where I have not been treated like a "mark." Roger Holt, sales manager is a straight shooter, knowledgeable about his products and has always offere where I have not been treated like a "mark." Roger Holt, sales manager is a straight shooter, knowledgeable about his products and has always offered me excellent pricing. This is the second car I have bought from this dealership. Wolf Asser was helpful and thorough during the delivery process in explaining all the features of the vehicle. Catherine Murphy was efficient and thorough with the paperwork with no high-pressure tactics in add on sales. I would buy a car at this dealership any time and recommend it to friends. More

I purchased a 2012 Outback Limited from Jim Turner--supported by Roger Holt and Catherine Murphy via phone/email after getting a price quote from USAA while I was in Phoenix, AZ in the middle o Turner--supported by Roger Holt and Catherine Murphy via phone/email after getting a price quote from USAA while I was in Phoenix, AZ in the middle of a move to the WDC area. The Farrish Subaru team was easy to work with and we quickly agreed on a price and they agreed to hold the vehicle until I arrived two weeks later to pick it up. During this time, we were able to work out all of the details of the purchase by phone/email so that on arrival all I had to do was sign a few papers and the car was mine. Never before have I spent so little time in a dealership to buy a car. This would not have been possible without the hard work, flexibility, and willingness to work with my situation that Jim, Roger and Catherine ably demonstrated. The best example of customer service, however, was when Jim picked me, my wife, our two kids (in car seats), and more luggage than one should righty travel with a Dulles Airport and drove us to the dealer for car pickup. Once at the dealership, as I said above, it was a smooth and fast process--clearly the Farrish team understood that we had had a long day and wanted to move on to our hotel. We deferred the car "walk around" with James until another day. This greatly simplified our arrival in Northern VA and also saved us about $100 in Taxi fare! Several days later, at the walk around, Jim provided professional and personal instructions on the many aspects of the car and demonstrated again his deep knowledge on the product. I would say Jim knows Outbacks-he owns one that he paid for--not a company loaner. Overall I had a first-rate experience with the Farrish Subaru team and would not hesitate to do business with them again. I never felt they were playing "games" with the price. They were straight forward and I feel I got a good deal. I have already recommended Jim to some friends and will not hesitate to do so again in the future. More

It was a pleasure to deal with Mitch. I'm pleased with my new Outback. My husband has gone to Farrish for his last three Jeeps, so it was an easy choice for us to select Farrish Subaru where we received equa new Outback. My husband has gone to Farrish for his last three Jeeps, so it was an easy choice for us to select Farrish Subaru where we received equally good service. More