Farrish Chrysler Jeep Dodge Ram

My husband and I had such a fantastic experience buying a car for our daughter here! Our salesperson, Han, was kind, attentive, and knowledgeable- he answered all of our questions, and kept us informed throu car for our daughter here! Our salesperson, Han, was kind, attentive, and knowledgeable- he answered all of our questions, and kept us informed through the process. He was very patient, as he took the time to listen to what we were looking for in a vehicle, and when we expressed interest in a specific car, he made sure to point out the features in that vehicle that matched what we were looking for. It was a busy day so we were there for a few hours, and he checked in regularly to make sure we were comfortable- which wasn't difficult, as the showroom was bright and clean. During our test drive, Han chatted pleasantly with us, while also pointing out and explaining features of the vehicle and answering any questions. The finance manager was also very professional and took the time to explain each step of the signing process, making sure that we understood exactly what we were signing and what we were getting. Although we've purchased vehicles before and were familiar with the process, it was refreshing to have the finance manager lead in the explanations rather than wait for us to have questions. I think this shows a commitment to customer service, professionalism, and transparency, as taking the initiative to make sure we understood every aspect of the purchase shows that they confident in the quality of their vehicles and in their business practices- they have nothing to hide, and there's no "slickness" or deception/misrepresentation in their sales process. Everyone and everything was clear and aboveboard. Once the paperwork was complete, the dealership gave it a final cleaning (just to be clear- it was already very clean and we were quite happy with it, but they wanted to be sure it met their excellent standards before letting us drive away in it), and Han made sure we didn't have any lingering questions about the car and that we knew where everything was located inside and felt comfortable with it. He also followed up the next day to see how we were getting along and how our daughter liked it, which was very kind (she is still ecstatic!). Our purchase from this dealership was stress-free, comfortable, and very positive- I would highly recommend considering them for your next car purchase if you want a professional, low-stress experience- and ask for Han, he's great! More

I have been using Farrish of Fairfax for over ten years due to the quality of work and expert assistance by the staff. Kudos to Tony in the Service Department who cares about customer happiness and ensuri due to the quality of work and expert assistance by the staff. Kudos to Tony in the Service Department who cares about customer happiness and ensuring timely service. Tony always has a smile and builds rapport with the customers. Tony ensures the customer knows what's occurring during the service period and is actively communicating updates. Tony is definitely a person you want customers to meet when they first come through the door. Additionally, the rest of the staff is friendly and welcoming to all the customers. More

Farrish was very transparent when buying our new car. No unexpected hidden costs or fees. No unexpected hidden costs or fees. More

Excellent Experience! I received outstanding service from the moment I arrived. Mohammad Kohistani and the entire team were incredibly kind, attentive, and professional. I received outstanding service from the moment I arrived. Mohammad Kohistani and the entire team were incredibly kind, attentive, and professional. They helped me quickly and with great patience. Honestly, I didn’t think I would leave with a car that day… but I did! I’m truly grateful for the support and care I received. I 100% recommend this dealership! More

Don was a HUGE help when buying my car such as providing answers to all and any questions I had, making sure the process was fast and efficient while making sure he went over everything, while also listenin answers to all and any questions I had, making sure the process was fast and efficient while making sure he went over everything, while also listening to me and not pushing me in any way that wasn’t wanted! Highly recommend this dealership but more importantly, Highly recommend Don in sales! More

Great experience from first contact with Jeanie Denkler to delivery of my truck. She was extremely friendly, helpful, and made every effort to provide the best buying experience possible; a class act for c to delivery of my truck. She was extremely friendly, helpful, and made every effort to provide the best buying experience possible; a class act for certain! Manager Tameem and finance rep Uday were very polite and knowledgeable and all were mindful of my time, as I had the family in tow. Excellent customer service from start to finish. Farrish of Fairfax will definitely be my first stop when shopping for my next vehicle. Lastly, shoutout to the their detail shop, as my truck was absolutely spotless inside and out. Thanks to All! A-1 experience!! More

I visited Farrish Chrysler Jeep to get a cylinder head repair on my jeep wrangler 2012 The service was great Tony Van Houten was my service advisor and I am very happy for he’s outstanding work in commu repair on my jeep wrangler 2012 The service was great Tony Van Houten was my service advisor and I am very happy for he’s outstanding work in communicating all the process and reaching out to Stellantis As well as the mechanic Byron and the rest of the team like Holly at the checkout window I definitely recommend it and with no doubt I will come back for future service if needed Thank you, Tony and your team at Farrish Chrysler in Fairfax Virginia More