Faricy Chrysler Jeep

The staff are very kind and knowledgeable, and my service was completed extremely quickly (granted this probably changes by day and time, but my service only took 30 minutes). was completed extremely quickly (granted this probably changes by day and time, but my service only took 30 minutes). More

Fast service and very friendly and helpful. Complimentary drinks (water) and coffee will be back Complimentary drinks (water) and coffee will be back More

I’ve bought my last two vehicles from Here and it’s always a pleasant experience. always a pleasant experience. More

Brought my Jeep Wrangler 4xe to Faricy because it wouldn't go into electric mode. What followed is a sequence I think management would genuinely want to know about. The diagnosis — $270 — was that I wouldn't go into electric mode. What followed is a sequence I think management would genuinely want to know about. The diagnosis — $270 — was that I needed an oil change. The tech's video walkthrough confidently explained that my instrument cluster "had been saying change oil," and that's why electric mode was disabled. It hadn't: I had a dated photo of my dash from that morning showing no such message and no oil light. The written paperwork separately stated the "oil light was on." Also untrue. I called to dispute the $270; they cut it to half. When I showed the service manager the photo proving there was no oil light, they waived it entirely — which I genuinely appreciated. Here's the part that matters: they performed the oil change, and it still wouldn't go into electric mode. The oil change was never the fix. The car was in "fuel/oil refresh mode," and the actual cause was stale fuel — resolved for free by topping off the tank. So the diagnosis was wrong, the prescribed remedy failed, and I'm very glad I held the line on that fee, because it bought nothing. The part that made me laugh: even the oil change came in about $9 over the written estimate. The explanation was that the first number was "only an estimate," and the difference was shop rags and supplies. An oil change is the most routine service a shop performs. If that can't be quoted within nine dollars, it's a tell. I'll offer this the way I'd want to receive it: a diagnosis that was wrong, resting on two written statements that weren't factually true, a prescribed fix that didn't work, an actual fix that was free, and the simplest possible service missing its own estimate. The billing got made right once I escalated, to the service manager's credit. But that's a lot going wrong on a routine visit. Worth a look by the GM. More

Great customer service and super fast turnaround time on my jeeps oil change - highly recommend! my jeeps oil change - highly recommend! More

Bought a 2024 Kia Telluride from them after many problems to include the engine recall of previous Honda Odyssey almost causing me to be stranded until I got it in there to swap for this car. I feel this dea to include the engine recall of previous Honda Odyssey almost causing me to be stranded until I got it in there to swap for this car. I feel this dealership does nothing to deal with existing problems. It seems they doctored an oxidized piece of plastic in the front cabin area then after a week some sort of film and ruined the plastic light panel between driver side and passenger side. We have not cleaned it yet nor used any product anywhere. What a nightmare and expensive, weird problem to deal with. Managers avoid any contact with customers and sales people like to keep you separated all the while as you do your purchase. Just hasn't been an honest or straightforward experience. You the customer should know. I honestly don't believe many of these reviews are genuine after my experience More

Wanted to lease with zero haggle and minimum time spent there. 80 minutes from parking, we drove off in great new car that was exactly what we came for. Cohen re-wrote my expectations for a car salesma there. 80 minutes from parking, we drove off in great new car that was exactly what we came for. Cohen re-wrote my expectations for a car salesman. Super friendly and very knowledgeable on a wide variety of cars. I’ve bought 6 cars in my life and he was without equal. More

Waited a month for an appointment to have some work done on one of our Jeeps. Went to drop off the car and were told that the techs called in sick and they cancelled our appointment. We were NOT contacted on one of our Jeeps. Went to drop off the car and were told that the techs called in sick and they cancelled our appointment. We were NOT contacted before hand and were placed at the back of the line with an appt more than another month away. We understand that things happen but this is unacceptable. If an airline canceled your flight and and said sorry like this, they would pay hefty fines. We have have 3 Jeeps, 1 Dodge, and an Xterra. The products from Stellantis are poorly engineered, poorly made, and the service after the sale is non-existent. Looking to replace the Xterra but after this we will not consider ANY Stellantis products. BUYER BEWARE. More

Even though my family and I adored our 2021 RAM, we desperately missed our previous two beloved Chrysler Pacificas. We decided last March to look at the new Pacificas, and to see if it made sense for u desperately missed our previous two beloved Chrysler Pacificas. We decided last March to look at the new Pacificas, and to see if it made sense for us to trade in our RAM at that time, or to wait until we were near the end of our lease. We spoke with Brandon Wilke who provided us with a couple of good options, but we decided to wait a bit longer. Six months later, I made an inquiry on the Faricy Boys website and was contacted by Nicki Servidio. She gladly answered my many questions through numerous email messages, and we finally agreed on a day when my wife and I could visit the store and explore the possibilities once again. We were happy to learn Brandon was still there, and very much looked forward to meeting with him. He greeted us with a big friendly smile and a warm handshake, like he was seeing an old friend for the first time in half a year. He let us test drive a Pacifica S Appearance PHEV which was superb, but we had been dreaming for quite some time about the S Premium because we really wanted all those extra options. Brandon invited us to drive that one as well, and we totally fell in love! After discussing the terms that would work best for us, we agreed on a price and sealed the deal. With Adam’s help, the financing came together beautifully, and we were able to complete the paperwork lickety-split. Brandon made sure our new Pacifica was topped off and detailed, and even helped us transfer our personal belongings from the RAM. I’m incapable of describing how thrilled my wife and I were to drive away in this gorgeous new vehicle. We were blown away by our first Pacifica in 2017, and amazed to discover that they just keep improving. Finally getting into a Pacifica PHEV left us with absolutely zero regrets. We cannot thank Brandon, Adam, Nicki, and the Faricy Boys enough for helping us make this dream come true. It’s hard to imagine ever wanting to go anyplace else for our new vehicle needs! More