Family Trucks and Vans

I’m very pleased with Chuy’s help when buying my car he made the process fast and listened to my request, I totally recommend buying at Family trucks and Vans. made the process fast and listened to my request, I totally recommend buying at Family trucks and Vans. More

Great dealership awesome costumer service johnathan helped me out a lot getting my new car! helped me out a lot getting my new car! More

Very kind and nice gentian helped with everything and answered every question I had it was great working with him well recommend to anyone no doubts about it. Thanks Jonathan answered every question I had it was great working with him well recommend to anyone no doubts about it. Thanks Jonathan More

JB. .!!!! 😊 is a super good person, explains in an understandable way, helps a lot, his work is very professional and always willing to help .!!!! 😊 is a super good person, explains in an understandable way, helps a lot, his work is very professional and always willing to help More

This dealer is unreliable, they run the credit and then tell you that they just sold the same car for which they are applying to try to sell you another tell you that they just sold the same car for which they are applying to try to sell you another More

I was interested in purchasing a Dodge Power Wagon so I sent in the information request and did not hear back from them so I called and left a voice mail again no response, then I sent in a valuation for m sent in the information request and did not hear back from them so I called and left a voice mail again no response, then I sent in a valuation for my trade again no response, called again and actually talked to a Johnathon who said they were too busy to get the information I wanted and to look on their web site which had no pictures or information. This whole process went on for over 2 weeks and I still didn't get any information. I guess they might be alright if they are not busy but I wouldn't bet on it More

I purchased a truck from here on may eightenth. 3 days later was trying to use my warranty to get it fixed. That process is still going on today. Theyve lied to me coutless times, threatened me. Th 3 days later was trying to use my warranty to get it fixed. That process is still going on today. Theyve lied to me coutless times, threatened me. They make fake reviews against my dmall buisness as revenge for my legitimate reviews of them. To date the truck being down has cost my company 13 grand in lost wages. Thats immediately after i put 6 grand down on the truck. On top of the grand i put into work on it out of pocket, theyve cost my buisness and my family a 20 grand financial swing in less than 6 weeks. Thier answer is to lie and attack my buisness. The buisness is how i pay for the truck, how i support my family. I pray you dont do buisness here. More

this place is horrible, i recently purchased a 2016 chevy Silverado and it was a lemon. i had the car on the road for exactly 7 day going to a from work before the check engine light came on and it had to go Silverado and it was a lemon. i had the car on the road for exactly 7 day going to a from work before the check engine light came on and it had to go into shop, they took it in and made me wait 2 months saying they were waiting on parts when in fact they were waiting for the warranty to kick in. once the warranty was valid they rejected the claim Because the truck had a lift kit on it, which is how i bought it from the dealer. so they sold me a truck with a warranty that would not cover my truck and instead of paying for the repair the changed my contract and took out the warranty i was supposed to pay for and then charged me for repairs adding over $2000 dollars to my loan. i let it go because i needed the vehicle for work, but once i got it back i only had the car on the road again for 4 days before it had the same issues. i took it back to the repair shop and after they looked into it they let me know that the truck needs a new engine, i brought this to the dealerships attention and they said they would cancel the contract but were going to keep my down payment to cover the cost of the repairs. i had the car for 2 weeks in the last 3months and they are blaming me for the issues i wasn't able to put 1000miles on it yet they feel that i was responsible for they issues that their mechanics couldn't catch. I have attached a picture of the truck so they dont screw anyone else over*DO NOT GO HERE THEY SELL LEMONS*, i have already reported them to the BBB, and Colorado consumer agency. they are scam artist try trying to take your money. i am already in the process of filing a law suit against them for. i hope this stops anybody else from going through the same headache and struggle im currently dealing with. Im know out a truck and dont have money for another one because of these thief's taking my hard earned savings More

Oil change and servicing needed to be done the day I took possession! NOW, the sales manager will not sign the purchase order so I may refinance at a lower rate. The whole transaction was made more difficu possession! NOW, the sales manager will not sign the purchase order so I may refinance at a lower rate. The whole transaction was made more difficult because documents were not sent to my credit union (e-Mail or FAX) OR, me! My windshield was chipped, I paid for repair. At the least, I feel I am owed a service and oil change in 3,000 miles, now that I have taken car of these myself. What a xxxxty business to have my car purchased from! More

They are shady AFDon’t trust them I told them the car I They are shady AF Don’t trust them I told them the car I wanted to buy …. Went to the bank got the check and when I came back they sold it from und They are shady AF Don’t trust them I told them the car I wanted to buy …. Went to the bank got the check and when I came back they sold it from under my feet !!!!!!! More