Family Ford of Enfield - Service Center

Recently I had trouble with my brake light coming on then going off. Before I was able to call about it the light came on and stayed on as I was driving to work. By the time I got home I had minimal breaks going off. Before I was able to call about it the light came on and stayed on as I was driving to work. By the time I got home I had minimal breaks. My neighbors put in some break fluid, but that didn't work. Noticing some liquid on their driveway they said it was break fluid and that I had a leak somewhere. I called Family Ford on Saturday and they were very helpful. I had the van towed there and they had it repaired by Tues. More

My second time at the Family Ford service desk. Things could not have gone more smoothly. Agnes was polite and helpful, providing answers to my routine questions. The waiting room was pleasantly quiet, th could not have gone more smoothly. Agnes was polite and helpful, providing answers to my routine questions. The waiting room was pleasantly quiet, the other occupant and I taking a quick vote and turning off the tv set. In what seemed to be record time, Alice poked her head in and said my car was ready. In all, it was a most pleasant experience. More

the family ford of Enfield has given our vehicles & family above par care,its why we've purchased 6 vehicles over the past 23 years. family above par care,its why we've purchased 6 vehicles over the past 23 years. More

I went to make an appointment for the weekend for an oil change and was very happy when I was told that they could do my service right then and there. Very Happy. change and was very happy when I was told that they could do my service right then and there. Very Happy. More

Upon walking into service I was greeted with a friendly hello and attended to promptly. I choose to wait for my vehicle and service was very fast. Afterward I was informed of service done to my vehicle an hello and attended to promptly. I choose to wait for my vehicle and service was very fast. Afterward I was informed of service done to my vehicle and of any other issues. Overall was a good experience. More

I've always recieved great serice at Family Ford, they are friendly and courtious. I have bought 4 new cars at this dealership over the past six years, I just getting great deals. are friendly and courtious. I have bought 4 new cars at this dealership over the past six years, I just getting great deals. More

They took my car in immediately- serviced my car immediately and had the paperwork ready for me as soon as I returned to pick up the car. They were thorough. immediately and had the paperwork ready for me as soon as I returned to pick up the car. They were thorough. More

All of the staff have always been polite, friendly and customer oriented. Steve always talks to customers waiting for service as he passes through. We have bought 3 vehicles from this dealership and will customer oriented. Steve always talks to customers waiting for service as he passes through. We have bought 3 vehicles from this dealership and will continue to do so. More

Agnes took excellent care of me. Walked me through what needed to be done. I came in to have tires replaced. Agnes noticed I was scheduled to have my routing maintenance workup in 2 weeks and called to ask needed to be done. I came in to have tires replaced. Agnes noticed I was scheduled to have my routing maintenance workup in 2 weeks and called to ask if I wanted to have it all done at once. Great idea and really helpful. Great attitude, warm & friendly and do great work. Excellent service overall!!!! More

I advised the service person twice and once on line about a possible stone in my driver side rear rotor. After service I was informed they couldn't find anything in the FRONT passenger side rotor. Just letti a possible stone in my driver side rear rotor. After service I was informed they couldn't find anything in the FRONT passenger side rotor. Just letting you know. More