Family Ford of Enfield - Service Center

Upon walking into service I was greeted with a friendly hello and attended to promptly. I choose to wait for my vehicle and service was very fast. Afterward I was informed of service done to my vehicle an hello and attended to promptly. I choose to wait for my vehicle and service was very fast. Afterward I was informed of service done to my vehicle and of any other issues. Overall was a good experience. More

I've always recieved great serice at Family Ford, they are friendly and courtious. I have bought 4 new cars at this dealership over the past six years, I just getting great deals. are friendly and courtious. I have bought 4 new cars at this dealership over the past six years, I just getting great deals. More

They took my car in immediately- serviced my car immediately and had the paperwork ready for me as soon as I returned to pick up the car. They were thorough. immediately and had the paperwork ready for me as soon as I returned to pick up the car. They were thorough. More

All of the staff have always been polite, friendly and customer oriented. Steve always talks to customers waiting for service as he passes through. We have bought 3 vehicles from this dealership and will customer oriented. Steve always talks to customers waiting for service as he passes through. We have bought 3 vehicles from this dealership and will continue to do so. More

Agnes took excellent care of me. Walked me through what needed to be done. I came in to have tires replaced. Agnes noticed I was scheduled to have my routing maintenance workup in 2 weeks and called to ask needed to be done. I came in to have tires replaced. Agnes noticed I was scheduled to have my routing maintenance workup in 2 weeks and called to ask if I wanted to have it all done at once. Great idea and really helpful. Great attitude, warm & friendly and do great work. Excellent service overall!!!! More

I advised the service person twice and once on line about a possible stone in my driver side rear rotor. After service I was informed they couldn't find anything in the FRONT passenger side rotor. Just letti a possible stone in my driver side rear rotor. After service I was informed they couldn't find anything in the FRONT passenger side rotor. Just letting you know. More

A good place for service. The people treat you as if your one of them. I always walk away from there feel very please with the service one of them. I always walk away from there feel very please with the service More

I am completely satisfied with the service dept and have always received exceptional service. The service dept is one of the main reasons that I do business withe this dealer. ...sjk... always received exceptional service. The service dept is one of the main reasons that I do business withe this dealer. ...sjk... More

Even though I purchased this vehicle new at Crowley in New Britain, Steve and his service associates have performed all warrenty and scheduled maintenance to the highest level of my satisfaction. New Britain, Steve and his service associates have performed all warrenty and scheduled maintenance to the highest level of my satisfaction. More

I am driving to FL and back and wanted the car completely checked, oil change, tire rotation, etc. I stopped in to make an appt and they took me right then. The car was thoroughly checked and I will make t checked, oil change, tire rotation, etc. I stopped in to make an appt and they took me right then. The car was thoroughly checked and I will make the drive with much ease of mind. I love my 2008 Escape and know the drive will be no problem.. More