Family Ford of Enfield - Service Center

Came in for my first oil change, checked one trouble with key, and is resolved great service, talked to the sales staff, Craig whi I purchased my second ford focus from, plenty to read, service was quick key, and is resolved great service, talked to the sales staff, Craig whi I purchased my second ford focus from, plenty to read, service was quick More

My experience was excellent Ken Brown was very knowledgeable and helpful in getting the issue with my car solved.When another Ford dealership was unable to fix the problem. knowledgeable and helpful in getting the issue with my car solved.When another Ford dealership was unable to fix the problem. More

brought in Ford Fiesta for oil change and tire rotation. Employee was informative and pleasant when asking various questions about performance of car. Very pleased with service. Employee was informative and pleasant when asking various questions about performance of car. Very pleased with service. More

A wonderful service experience!! Everyone was friendly, the coffee was hot and good. All of my service expectations were met. I would have all of my vehicles serviced here. the coffee was hot and good. All of my service expectations were met. I would have all of my vehicles serviced here. More

quality fast service at my convenience, not much more to say, that says it all. waiting room very accommodating, service people very nice and helpful. say, that says it all. waiting room very accommodating, service people very nice and helpful. More

This has been my third visit, one was for an oil change, recall check and a minor paint issue on the passenger side mirror and each time you have exceeded my service expectation. Your service department has recall check and a minor paint issue on the passenger side mirror and each time you have exceeded my service expectation. Your service department has gone above and beyond to make my visit an experience, one that is above all other service department. Special thanks to Gary M. More

We contacted the company and they informed us to bring the vehicle in right away. We did and we could not ask for better service and friendliness.Everyone was super great. the vehicle in right away. We did and we could not ask for better service and friendliness.Everyone was super great. More

Recently I had trouble with my brake light coming on then going off. Before I was able to call about it the light came on and stayed on as I was driving to work. By the time I got home I had minimal breaks going off. Before I was able to call about it the light came on and stayed on as I was driving to work. By the time I got home I had minimal breaks. My neighbors put in some break fluid, but that didn't work. Noticing some liquid on their driveway they said it was break fluid and that I had a leak somewhere. I called Family Ford on Saturday and they were very helpful. I had the van towed there and they had it repaired by Tues. More

My second time at the Family Ford service desk. Things could not have gone more smoothly. Agnes was polite and helpful, providing answers to my routine questions. The waiting room was pleasantly quiet, th could not have gone more smoothly. Agnes was polite and helpful, providing answers to my routine questions. The waiting room was pleasantly quiet, the other occupant and I taking a quick vote and turning off the tv set. In what seemed to be record time, Alice poked her head in and said my car was ready. In all, it was a most pleasant experience. More

the family ford of Enfield has given our vehicles & family above par care,its why we've purchased 6 vehicles over the past 23 years. family above par care,its why we've purchased 6 vehicles over the past 23 years. More