Family Ford of Enfield - Service Center
Enfield, CT
1,322 Reviews of Family Ford of Enfield - Service Center
Maintenance Family Ford Enfield has the best service department. I completely trust them. Professional, customer care and certified technicians. They work on both Family Ford Enfield has the best service department. I completely trust them. Professional, customer care and certified technicians. They work on both my Fords and I have always been completely satisfied with their quality workmanship. Having this service department is why I am a Ford customer and always will be. Great job to all, thanks for another great visit. More
Excellent Service Thank you for your courteous and prompt service. I am also thankful for the shuttle service you provided while my car was being serviced. The new rims Thank you for your courteous and prompt service. I am also thankful for the shuttle service you provided while my car was being serviced. The new rims are beautiful!! Kudos to Ford for the due diligence... More
in and out without a problem always great service, friendly, on top of there game, Would recommend family ford of enfield to anyone looking to get a great deal on a new or used ca always great service, friendly, on top of there game, Would recommend family ford of enfield to anyone looking to get a great deal on a new or used car or truck More
outstanding service got my car in as soon as possible ,family fords service team is second to none thay are the only ones i will let work on my cars (4) to any one who kn got my car in as soon as possible ,family fords service team is second to none thay are the only ones i will let work on my cars (4) to any one who knows me my cars are pristeen in good enough condition to be put back on the show room floor when traded in.don't beleave me try family ford service your self. More
Excellent Service Have only had excellent service from Service Staff. Praise to Steve Archambault and his staff, especially Ken and Gary. Always feel welcome and appr Have only had excellent service from Service Staff. Praise to Steve Archambault and his staff, especially Ken and Gary. Always feel welcome and appreciate that they know who I am immediately upon entering Service Department. More
Great service crew! Friendly, fast, and accomidating. I purchased a set of tires for my Mustang and they were equal in price to many of the local tire shops. The tires c Friendly, fast, and accomidating. I purchased a set of tires for my Mustang and they were equal in price to many of the local tire shops. The tires came in quick and the job done right! More
Great Dropped and picked up with no worries Agnes informed me if the wear on my brakes and helped me with filling out the rebate information for the works Dropped and picked up with no worries Agnes informed me if the wear on my brakes and helped me with filling out the rebate information for the works package. Thank you More
Senior citizen helpful service I have had excellent response from service person Gregg in Keeping My 2002 Lincoln LS vehicle drivable after finding the problem.it Has been a grea I have had excellent response from service person Gregg in Keeping My 2002 Lincoln LS vehicle drivable after finding the problem.it Has been a great experience when I needed help.Thank you for being a Competent technician. More
Very helpful service department. We have two Ford cars that we bought from Family Ford. We have had both serviced by Family Ford as long as we have owned them. The service is excell We have two Ford cars that we bought from Family Ford. We have had both serviced by Family Ford as long as we have owned them. The service is excellent. Once, while headed out to vacation, we got a nail in a tire about ten miles north of Enfield. We were able to drive to Family Ford to have the tire repaired. While they were doing that, which took about an hour, they loaned us a car, didn't mind that we had our dog with us, and we were able to go have coffee rather than wait in the waiting room. I think this is typical of how Family Ford goes the extra mile to take care of their customers. More
Fantastic Customer Service Mr. Ken Brown has been my Ford contact for more than 5 years now. He has always given me great advice, (if I should wait for the vehicle) or drop it Mr. Ken Brown has been my Ford contact for more than 5 years now. He has always given me great advice, (if I should wait for the vehicle) or drop it off for a day or so. Ken is always on top of the Ford Owners Advantage, and gives me deals when they are available (Like sending a form in for a rebate etc). Ken is very good at describing a problem so the tech's can fix it (I had a problem with the radio that required that I cycle power to get it to come on). I described the problem and Ken made sure it was fixed. I rate the service of this dealership very highly. AAA+++ More