Family Ford of Enfield - Service Center

I needed warranttee work done for a leaking seal. They told me it would take about 1 hour. When the work had not been started after 1/2 hour - they provided me with a lease car - Great Service. told me it would take about 1 hour. When the work had not been started after 1/2 hour - they provided me with a lease car - Great Service. More

Ken was phenomenal. Prior experiences were not that great. Ken restored my faith in Family Ford of Enfield. He greeted me with a smile and took care of my car to the best of his ability. great. Ken restored my faith in Family Ford of Enfield. He greeted me with a smile and took care of my car to the best of his ability. More

Solid service done right the first time. Ken explained Solid service done right the first time. Ken explained service details and answered all of my questions. Reasonable pricing for original ford parts. Solid service done right the first time. Ken explained service details and answered all of my questions. Reasonable pricing for original ford parts. Thanks Dennis Rembiesa More

Ken was friendly, courteous and got me back in the saddle in no time. Having a damaged vehicle repaired is stressful, in and if itself, my experience at Family Ford has always been positive and this visit wa in no time. Having a damaged vehicle repaired is stressful, in and if itself, my experience at Family Ford has always been positive and this visit was no exception. More

I called for service on my 2012 fusion, oil change , new wipers and 10000 mile maint. check. Ken got me right in. I had mentioned that I needed an oil change on my ranger when Ken called me that my car was wipers and 10000 mile maint. check. Ken got me right in. I had mentioned that I needed an oil change on my ranger when Ken called me that my car was done he suggested i bring my truck in if I wanted which I did.When I got back Ken was busy & Gary helped me.Both men were helpful & friendly. More

I had a Great Experience! The service technician explained everything that needed to be done and the amount it would cost to do it. Very friendly staff. explained everything that needed to be done and the amount it would cost to do it. Very friendly staff. More

FAMILY FORD HAS ALWAYS BEEN VERY GOOD, ALL OF THEIR STAFF IS VERY PROFESSIONAL AND POLITE AND THEIR SERVICE WORK IS DONE INA TIMELY MANNER. I HAVE NEVER BOUGHT A CAR FROM THEM BUT I HAVE HEARD FROM SEVERAL F IS VERY PROFESSIONAL AND POLITE AND THEIR SERVICE WORK IS DONE INA TIMELY MANNER. I HAVE NEVER BOUGHT A CAR FROM THEM BUT I HAVE HEARD FROM SEVERAL FRIENDS THAT THEY ARE GREAT. KEEP UP THE GOOD WORK. THANK YOU RICK KNOWLES More

Steve and all the folks that I met at Family ford were very helpful in fixing the recurring check engine light problem on my 2012 F-350. Steve went the extra mile getting Ford motor company to extend the very helpful in fixing the recurring check engine light problem on my 2012 F-350. Steve went the extra mile getting Ford motor company to extend the warranty on my truck. Many thanks to Steve and his co-workers at Family Ford. More

as always Enfield of ford has gone above and beyond from the moment I called for the appointment, to the Service representative to helping me load my navigation system update. We will continue to use Family the moment I called for the appointment, to the Service representative to helping me load my navigation system update. We will continue to use Family Ford as we have done for 20 years, for purchase and repair of all our vehicle's. thank you jon and terri dillard More

Everything went well. Received call in morning to remind me of my appointment - also received call to tell me that my truck would be ready in 20 mins. me of my appointment - also received call to tell me that my truck would be ready in 20 mins. More