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Family Ford of Enfield - Service Center

Enfield, CT

4.6
1,295 Reviews

1,295 Reviews of Family Ford of Enfield - Service Center

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November 12, 2016

Great communication Great service good communication easy loaner car timely service. Would recommend to anyone. Agnes was a pleasure to work with. Kept me informed throug More

by Gav72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agnes
September 30, 2016

Fast & Friendly While traveling from PA to CT I had a flat tire and brought my car to the dealership. Service was friendly, fast, informative, and I told my CT family More

by Scott-traveler 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
September 27, 2016

Service Very polite and treated great. Will always come back to this dealer for all my service needs. Not a long wait and everyone was very polite More

by Amcdunnah1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Archambault
September 02, 2016

I am impressed how an electrical problem was found. I am impressed how an intermittent electrical problem was found. I will be honest that I wasn't confident that this would be found. And it was thank y More

by Craig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure sorry
August 22, 2016

friendly fast and efficient each time I bring my can in for a maintenance, the folks are friendly and the work is done quickly. the prices are competitive plus I can earn "points More

by Rad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Riley
July 11, 2016

Service you'd expect. The entire experience was what I would expect from a dealership! the waiting room was a comfortable and well equipped place to wait. The staff friendl More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Archambault
July 10, 2016

Ford Escape I must say that from start to finish the service received was excellent. I really appreciated the great communication from the guys at the service des More

by savagedf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
May 13, 2016

Dennis Rembiesa Review Always good solid service. They recommend any additional services if needed. Love the report cards they give you at the end - lets me know ahead of t More

by shelties and collies
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken in Service Department
April 29, 2016

Family Ford and their employees are great ! I have been purchasing my vehicles and having them serviced at Family Ford for many years. The service is outstanding and the people are all top not More

by JGORDON412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ayers
April 24, 2016

Been dealing with Family Ford for years, bought 5 cars there Service people are great, courteous, and very helpful as far as what should be done. Very helpful in explaining the Ford credits on my account. More

by boss429
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't remember his name but worked with him the last three times I was there.
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