Family Ford of Enfield - Service Center

The Works - routine maintenance Work was performed quickly and efficiently. It was completed in less time than the estimate given. Service rep was pleasant and courteous. Waiting ro Work was performed quickly and efficiently. It was completed in less time than the estimate given. Service rep was pleasant and courteous. Waiting room was adequate. More

Service Always a pleasure to drop my car off. Service always done on time and the work is done efficiently. A great place to go to Always a pleasure to drop my car off. Service always done on time and the work is done efficiently. A great place to go to More

VISIT PROFESSIONAL HONEST SERVICE KEPT ME INFORMED OF THE PROCESS. FREELY OFFERED HIS ADVISE ON THE REPAIR AND OFFERED ALTERNATIVE RECOMMENDATIONS I.E. AFTE PROFESSIONAL HONEST SERVICE KEPT ME INFORMED OF THE PROCESS. FREELY OFFERED HIS ADVISE ON THE REPAIR AND OFFERED ALTERNATIVE RECOMMENDATIONS I.E. AFTERMARKET NON FACTORY PARTS VERY HELPFUL IN MAKING DECISION More

Knowledgable Family Ford is the best for me and they always are accommodating to help me get the job done working around my work schedule. thank you Family Ford. Family Ford is the best for me and they always are accommodating to help me get the job done working around my work schedule. thank you Family Ford. More

F-350 Superduty Service Gray and the entire staff were extremely helpful and professional. The service that I requested was done well and on time. I would recommend them to Gray and the entire staff were extremely helpful and professional. The service that I requested was done well and on time. I would recommend them to anyone that needs a dependable service department. More

The folks @ FF - are just the best. It's always a pleasure to have service @ FF as the folks are always friendly and very accomodating and sooooo freiedly and helpful. I'd use then anyt It's always a pleasure to have service @ FF as the folks are always friendly and very accomodating and sooooo freiedly and helpful. I'd use then anytime. More

Excellant & profsessional Service Very friendly. Explained what needed to be done. In the past 40 years , I had dealings with many Ford dealers in CT & Florida and I would rate t Very friendly. Explained what needed to be done. In the past 40 years , I had dealings with many Ford dealers in CT & Florida and I would rate this dealer one of the best. More

Defective syncing unit Good customer service very professional and pleasant to work with very concerned on customer well being and inconvenience wile services were being per Good customer service very professional and pleasant to work with very concerned on customer well being and inconvenience wile services were being performed a++ rating More

Trouble was diagagnosed and fixed in less than 3 hours Very professional and well trained personal who explained the trouble my Escape was having and approximate time to repair and replace needed parts for Very professional and well trained personal who explained the trouble my Escape was having and approximate time to repair and replace needed parts for 100% fix. More

Service Dept The service dept staff are knowledgeable, flexible and accommodating! 7 years and counting! I can always get an appointment and count on all of the st The service dept staff are knowledgeable, flexible and accommodating! 7 years and counting! I can always get an appointment and count on all of the staff in service to address any concerns at any time! Thank you! More