Family Ford of Enfield - Service Center

We brought our Ford Escape in for service and a recall. We were very pleased with Greg's professionalism. Everyone in the service department seemed mature and professional. It was a good experience. We were very pleased with Greg's professionalism. Everyone in the service department seemed mature and professional. It was a good experience. More

The resent repair was great. I was not too pleased with he preveous visit. The tech could not find the problem, so a "recalibration " was done on the PCM?? The hundred and twenty or thirty dollars it cost he preveous visit. The tech could not find the problem, so a "recalibration " was done on the PCM?? The hundred and twenty or thirty dollars it cost seemed high for a guess at a problem, other than that, I think the service department does a good job. Ken Brown was extremely helpful and and kept me informed at every step of the repair. I will continue to use your repair facility for both of our vehicles. Regards, Al Fritze More

staff is knowledgeable,friendly, and the work was completed on time.Service adviser went over the report and informed me of my current point balance, etc. completed on time.Service adviser went over the report and informed me of my current point balance, etc. More