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Family Ford of Enfield - Service Center

Enfield, CT

4.6
1,297 Reviews

1,297 Reviews of Family Ford of Enfield - Service Center

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January 04, 2018

Defective syncing unit Good customer service very professional and pleasant to work with very concerned on customer well being and inconvenience wile services were being per More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agnes B Pusztai
January 04, 2018

Trouble was diagagnosed and fixed in less than 3 hours Very professional and well trained personal who explained the trouble my Escape was having and approximate time to repair and replace needed parts for More

by review123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown
December 20, 2017

Service Dept The service dept staff are knowledgeable, flexible and accommodating! 7 years and counting! I can always get an appointment and count on all of the st More

by amberhall14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken, Gary, Agnes , Steve Archambault
December 12, 2017

recall great service department! very attentive! Won't go anywhere else! going to buy my next explorer there too. Great customer service also and sales! More

by Philang1214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agnes, Steve Archambault
December 08, 2017

Service Very happy with this dealership. Would recommend this service department to anyone who owns a Ford product. Service is prompt and completed in a tim More

by WAYNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Archambault
December 07, 2017

Routine 5k oil change Agnus, Greg and the rest of the service staff are very welcoming. Have all of my service handled by them and they are always helpful and accommodating More

by PVWood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg, Agnus
December 04, 2017

Friendly service Very convenient ride home at drop off. Driver was friendly and pleasant and picked me up to return to the dealership very promptly after the call th More

by judyd1221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Larouche, Steve Archambault
November 28, 2017

always a pleasure to deal with you they take great care to make your visit there pleasant and quick. i would recommend family ford to anyone who wants a dependable car service. More

by ROBERT t DALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Archambault
November 09, 2017

outstanding service dept Family Ford service department is top notch. Their service people are very courteous and professional. The work is always completed within the time More

by bill08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken
October 24, 2017

First service ever Made my appointment with the Ford Pass app. and everything went as planned. Needed to drop it off and wait while they worked on it. They started alm More

by Stephen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Very nice lady helped me, her name is not listed
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