Family Ford of Enfield - Service Center

Oil Change I was able to get an appointment at a time that worked fo me. My oil change was done quickly and professionally. I appreciate the prompt service! I was able to get an appointment at a time that worked fo me. My oil change was done quickly and professionally. I appreciate the prompt service! More

Service on 8/19/2019 As usual , excellent service. "25 words Long" Is the stress of the renovations getting to everyone. plus losing your great Service manager. Even wit As usual , excellent service. "25 words Long" Is the stress of the renovations getting to everyone. plus losing your great Service manager. Even with the mess, you still have great service, so hang in there, the new dealership will be fantastic. Ken Brown gets my vote for the new service manager. More

Superb and reliable servicing Yet again, Family Ford of Enfield has taken care of my car problems. I have been using their service department for over 10 years and have not been di Yet again, Family Ford of Enfield has taken care of my car problems. I have been using their service department for over 10 years and have not been dissatisfied with work done on my Ford or Volvo. Family Ford always helps me understand my car problem, provides me with higher and lower cost options to fix the issue, and always completes the job exceeding all expectations. Thank you Family Ford! More

Excellent service The service department is very friendly and helpful. I thought I needed new brakes, but they assured me my brakes were still good. I appreciated the The service department is very friendly and helpful. I thought I needed new brakes, but they assured me my brakes were still good. I appreciated their not doing expensive work when I didn't need it. More

Replaced turbocharger and secondary oil cooler on F350 Diese Service tech did a good job with a difficult task - oil was in coolant system due to oil cooler failure. Took a long time and several flushes to get Service tech did a good job with a difficult task - oil was in coolant system due to oil cooler failure. Took a long time and several flushes to get oil out. Thanks More

Service The staff are fantastic. I can take my Edge to any Ford dealership but I drive 45 minutes to Enfield. I would recommend bringing your vehicle to Fami The staff are fantastic. I can take my Edge to any Ford dealership but I drive 45 minutes to Enfield. I would recommend bringing your vehicle to Famiky Ford of Enfield. More

A/C inoperative The Diagnosis of A/C was promptly done, it was determined to be bad compressor. Had to order , Work was complete next day. Received a ride home. The Diagnosis of A/C was promptly done, it was determined to be bad compressor. Had to order , Work was complete next day. Received a ride home. More

great service department The service department is very organized, helpful and informative. They make the whole experience easy and comfortable. I also appreciate the reminder The service department is very organized, helpful and informative. They make the whole experience easy and comfortable. I also appreciate the reminders I receive in the mail of any service my vehicle is due for. Great service department! I highly recommend Family Ford of Enfield!!! More

GREAT CUSTOMER SERVICE & WORKMANSHIP Had my Mustang towed in and it was looked at & diagnosed within the hour. Greg the Service Advisor was helpful & knowledgeble. I never had to call for Had my Mustang towed in and it was looked at & diagnosed within the hour. Greg the Service Advisor was helpful & knowledgeble. I never had to call for a status as they kept me informed. The issue was getting the parts which is a Ford issue and not a Family Ford issue as they did look all over the area. Great job by the techs and staff. I Will Be Back More

Excellent customer service!! I always get great service when I go to Enfield Family Ford. The service department employees are very helpful and pleasant. Ken Brown helped me set I always get great service when I go to Enfield Family Ford. The service department employees are very helpful and pleasant. Ken Brown helped me set up my new service online account. Ken is wonderful to deal with!! More