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Family Ford of Enfield - Service Center

Enfield, CT

4.6
1,328 Reviews

1,328 Reviews of Family Ford of Enfield - Service Center

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November 24, 2019

Basic service First service on a new truck. Work was scheduled easily. Service was performed in a timely and professional manner. All personnel that I had contact w More

by Vitotj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Archambault
November 21, 2019

Service was as expected on schedule, and no issues were brought up. Staff was very congenial and waiting area was comfortable with fresh coffee. Wrap up was quick with review of report card. Friendly and More

by Bradcogib
Recommend Dealer
Yes
Employees Worked With
Steve Archambault
November 15, 2019

Scheduled Service Scheduled service began on time, was completed and finished quickly. Staff, as always, was informative, courteous and extremely helpful - they consis More

by masswill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown
November 14, 2019

Quick and informative It was easy to get an appointment. The estimate was given before service. The waiting area was clean and the service was quick and explained. More

by Peggi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agnes Pusztai
November 07, 2019

Great Service Dept Greg in Service is out standing and go's out of his way to help insure your car is done right and in a timely manor and keeps you informed on your rep More

by showguns44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GREG AYERS
November 07, 2019

Great. Everyone was pleasant, polite and helpful. I waited while my car was being serviced, and it was completed in a timely manner. Steve was very helpful in showing me how to sign in to Fordpass so I More

by Michele
Recommend Dealer
Yes
Employees Worked With
Steve Archambault
October 18, 2019

PDM household Prompt service. Reasonable pricing. Great follow up and friendly staff. I am hoping that someday I will be able to purchase a new Ford vehicle. Look More

by PDM.household
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken
September 29, 2019

Family Ford Service Dept.l The service staff has always been helpful polite and knowledgeable. They always work with my schedule. A top rated group and very nice. will always ta More

by bigeye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown, Agnes P., Steve Archambault
September 12, 2019

Great Service Very friendly and courteous staff. Quick service time. Always a pleasure bringing my car in for service. I would recommend Family Ford to anyone. Grea More

by Aspen0723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown, Greg Larouche
September 11, 2019

Great Service Service was timely and Ken was very knowledgeable and helpful in explaining things, letting me know that my brakes would need work i the next year. Co More

by jaytay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown
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