Family Ford of Enfield

A wonderful service experience!! Everyone was friendly, the coffee was hot and good. All of my service expectations were met. I would have all of my vehicles serviced here. the coffee was hot and good. All of my service expectations were met. I would have all of my vehicles serviced here. More

Everything was great. My car was repaired while I was in vacation and I have not had a problem since. Ken explained everything fine to me about the repair vacation and I have not had a problem since. Ken explained everything fine to me about the repair More

quality fast service at my convenience, not much more to say, that says it all. waiting room very accommodating, service people very nice and helpful. say, that says it all. waiting room very accommodating, service people very nice and helpful. More

Running boards on Ford Escape, they have no purpose and interfered on entering the vehicle. Service was done the next day and job was successful. Ray helped us on using phone and other electronics. interfered on entering the vehicle. Service was done the next day and job was successful. Ray helped us on using phone and other electronics. More

This has been my third visit, one was for an oil change, recall check and a minor paint issue on the passenger side mirror and each time you have exceeded my service expectation. Your service department has recall check and a minor paint issue on the passenger side mirror and each time you have exceeded my service expectation. Your service department has gone above and beyond to make my visit an experience, one that is above all other service department. Special thanks to Gary M. More

We contacted the company and they informed us to bring the vehicle in right away. We did and we could not ask for better service and friendliness.Everyone was super great. the vehicle in right away. We did and we could not ask for better service and friendliness.Everyone was super great. More

Both the salesrep Greg and financing person Donna went above and beyond to obtain financing for two vehicles that were purchased by my husband and I last weekend. They were informative but not pushy and above and beyond to obtain financing for two vehicles that were purchased by my husband and I last weekend. They were informative but not pushy and to me that is what truly counts. More

Ken called me on a Saturday to get me to get my parts replaced and I was very impressed with his concern for me and my F150. Eileen Fisher replaced and I was very impressed with his concern for me and my F150. Eileen Fisher More

Recently I had trouble with my brake light coming on then going off. Before I was able to call about it the light came on and stayed on as I was driving to work. By the time I got home I had minimal breaks going off. Before I was able to call about it the light came on and stayed on as I was driving to work. By the time I got home I had minimal breaks. My neighbors put in some break fluid, but that didn't work. Noticing some liquid on their driveway they said it was break fluid and that I had a leak somewhere. I called Family Ford on Saturday and they were very helpful. I had the van towed there and they had it repaired by Tues. More

My second time at the Family Ford service desk. Things could not have gone more smoothly. Agnes was polite and helpful, providing answers to my routine questions. The waiting room was pleasantly quiet, th could not have gone more smoothly. Agnes was polite and helpful, providing answers to my routine questions. The waiting room was pleasantly quiet, the other occupant and I taking a quick vote and turning off the tv set. In what seemed to be record time, Alice poked her head in and said my car was ready. In all, it was a most pleasant experience. More