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Family Ford of Enfield
Enfield, CT
1,659 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,659 reviews
March 11, 2014
Ken was phenomenal. Prior experiences were not that great. Ken restored my faith in Family Ford of Enfield. He greeted me with a smile and took care of my car to the best of his ability. great. Ken restored my faith in Family Ford of Enfield. He greeted me with a smile and took care of my car to the best of his ability. More
by Moosemadness
Employees Worked With
Ken
February 16, 2014
Solid service done right the first time. Ken explained Solid service done right the first time. Ken explained service details and answered all of my questions. Reasonable pricing for original ford parts. Solid service done right the first time. Ken explained service details and answered all of my questions. Reasonable pricing for original ford parts. Thanks Dennis Rembiesa More
by Drembiesa
Employees Worked With
Ken
February 16, 2014
The attention and knowledge of the ford product that I received from Chris was outstanding. I would recommend this dealership to everyone as there service and expertise is next to none. My experience at received from Chris was outstanding. I would recommend this dealership to everyone as there service and expertise is next to none. My experience at Family Ford was EXCELLENT! More
by TopFord7
Employees Worked With
Chris Sarat
February 13, 2014
Ken was friendly, courteous and got me back in the saddle in no time. Having a damaged vehicle repaired is stressful, in and if itself, my experience at Family Ford has always been positive and this visit wa in no time. Having a damaged vehicle repaired is stressful, in and if itself, my experience at Family Ford has always been positive and this visit was no exception. More
by tomsapm
Employees Worked With
Ken
January 24, 2014
I called for service on my 2012 fusion, oil change , new wipers and 10000 mile maint. check. Ken got me right in. I had mentioned that I needed an oil change on my ranger when Ken called me that my car was wipers and 10000 mile maint. check. Ken got me right in. I had mentioned that I needed an oil change on my ranger when Ken called me that my car was done he suggested i bring my truck in if I wanted which I did.When I got back Ken was busy & Gary helped me.Both men were helpful & friendly. More
by cacatania
Employees Worked With
Ken brown & Gary Marino
January 16, 2014
I had a Great Experience! The service technician explained everything that needed to be done and the amount it would cost to do it. Very friendly staff. explained everything that needed to be done and the amount it would cost to do it. Very friendly staff. More
by pjfalk
Employees Worked With
Service Tech
January 03, 2014
FAMILY FORD HAS ALWAYS BEEN VERY GOOD, ALL OF THEIR STAFF IS VERY PROFESSIONAL AND POLITE AND THEIR SERVICE WORK IS DONE INA TIMELY MANNER. I HAVE NEVER BOUGHT A CAR FROM THEM BUT I HAVE HEARD FROM SEVERAL F IS VERY PROFESSIONAL AND POLITE AND THEIR SERVICE WORK IS DONE INA TIMELY MANNER. I HAVE NEVER BOUGHT A CAR FROM THEM BUT I HAVE HEARD FROM SEVERAL FRIENDS THAT THEY ARE GREAT. KEEP UP THE GOOD WORK. THANK YOU RICK KNOWLES More
by taylor05
December 31, 2013
Steve and all the folks that I met at Family ford were very helpful in fixing the recurring check engine light problem on my 2012 F-350. Steve went the extra mile getting Ford motor company to extend the very helpful in fixing the recurring check engine light problem on my 2012 F-350. Steve went the extra mile getting Ford motor company to extend the warranty on my truck. Many thanks to Steve and his co-workers at Family Ford. More
by chief2012
Employees Worked With
Steve Archambault
December 09, 2013
as always Enfield of ford has gone above and beyond from the moment I called for the appointment, to the Service representative to helping me load my navigation system update. We will continue to use Family the moment I called for the appointment, to the Service representative to helping me load my navigation system update. We will continue to use Family Ford as we have done for 20 years, for purchase and repair of all our vehicle's. thank you jon and terri dillard More
by TerriDillard
Employees Worked With
the gentlemen was awesome, very personable however, by no fault of his own Im unable to remember his name.
December 03, 2013
Everything went well. Received call in morning to remind me of my appointment - also received call to tell me that my truck would be ready in 20 mins. me of my appointment - also received call to tell me that my truck would be ready in 20 mins. More
by Williebug
Employees Worked With
Greg, Greg Larouche
