Family Ford of Enfield
Enfield, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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My second time at the Family Ford service desk. Things could not have gone more smoothly. Agnes was polite and helpful, providing answers to my routine questions. The waiting room was pleasantly quiet, th could not have gone more smoothly. Agnes was polite and helpful, providing answers to my routine questions. The waiting room was pleasantly quiet, the other occupant and I taking a quick vote and turning off the tv set. In what seemed to be record time, Alice poked her head in and said my car was ready. In all, it was a most pleasant experience. More
the family ford of Enfield has given our vehicles & family above par care,its why we've purchased 6 vehicles over the past 23 years. family above par care,its why we've purchased 6 vehicles over the past 23 years. More
I went to make an appointment for the weekend for an oil change and was very happy when I was told that they could do my service right then and there. Very Happy. change and was very happy when I was told that they could do my service right then and there. Very Happy. More
The Team of people I worked with at Family Ford of Enfield were and always have been eceptional to help me get the vehicle I wanted. They did everything possible to help make a deal that was fair and Enfield were and always have been eceptional to help me get the vehicle I wanted. They did everything possible to help make a deal that was fair and affordable for me. I will and always have recomended this dealership for purchase of a vehicle and they have a great service department as well. They showed a great deal of patiance and were more than willing to help me with whatever I needed and have a huge experiance and knowledge of the bussiness. More
Upon walking into service I was greeted with a friendly hello and attended to promptly. I choose to wait for my vehicle and service was very fast. Afterward I was informed of service done to my vehicle an hello and attended to promptly. I choose to wait for my vehicle and service was very fast. Afterward I was informed of service done to my vehicle and of any other issues. Overall was a good experience. More
I've always recieved great serice at Family Ford, they are friendly and courtious. I have bought 4 new cars at this dealership over the past six years, I just getting great deals. are friendly and courtious. I have bought 4 new cars at this dealership over the past six years, I just getting great deals. More
They took my car in immediately- serviced my car immediately and had the paperwork ready for me as soon as I returned to pick up the car. They were thorough. immediately and had the paperwork ready for me as soon as I returned to pick up the car. They were thorough. More
This is the second time buying a new vehicle from this dealer and their reputation and customer service is great. They try to go the distance in makeing a deal. dealer and their reputation and customer service is great. They try to go the distance in makeing a deal. More
All of the staff have always been polite, friendly and customer oriented. Steve always talks to customers waiting for service as he passes through. We have bought 3 vehicles from this dealership and will customer oriented. Steve always talks to customers waiting for service as he passes through. We have bought 3 vehicles from this dealership and will continue to do so. More
Agnes took excellent care of me. Walked me through what needed to be done. I came in to have tires replaced. Agnes noticed I was scheduled to have my routing maintenance workup in 2 weeks and called to ask needed to be done. I came in to have tires replaced. Agnes noticed I was scheduled to have my routing maintenance workup in 2 weeks and called to ask if I wanted to have it all done at once. Great idea and really helpful. Great attitude, warm & friendly and do great work. Excellent service overall!!!! More