Family Ford of Enfield

Outstanding experience We went to get info on what we needed to do for when our lease was up. Owen was straight to the point, friendly, answered all of our questions and was We went to get info on what we needed to do for when our lease was up. Owen was straight to the point, friendly, answered all of our questions and was very patient while we had to attend our 1 year old son and making the decision. He did everything to make sure that we got what we were looking for and the whole process was so painless and quick that we are still in shock that we walked out with our new Explorer. We 100% recommend anyone to go to Family Ford at Enfield and talk to Owen. He is always available to answer any questions you might have even months after the purchase. More

Amazing Ford Dealer I have not bought a new car for some time. So I worried about the stories I have heard of sales people being too aggressive and pushy. That worry went I have not bought a new car for some time. So I worried about the stories I have heard of sales people being too aggressive and pushy. That worry went away after meeting Walter. He was concerned about my needs and was very knowledgeable about the car he was selling. I felt comfortable working with Walt. It was a great experience. Everyone did a great job. More

Very thorough and positive Walt Drenzek from Family Ford worked with me to locate the vehicle I wanted. They ended up locating the exact vehicle I wanted. I purchased a Ford Exp Walt Drenzek from Family Ford worked with me to locate the vehicle I wanted. They ended up locating the exact vehicle I wanted. I purchased a Ford Explorer from them. They stayed in touch and gave friendly service. More

Suffiled Couple Receives An Excellent Experience! My wife and I purchased a CPO Ford Explorer at Family Ford. We were very pleased with the excellent service that we received from Steve. He was court My wife and I purchased a CPO Ford Explorer at Family Ford. We were very pleased with the excellent service that we received from Steve. He was courteous, responsive, and a true professional during and after our purchase of our SUV. He still connects with us to this day to ensure that we are truly satisfied with our vehicle. Hat's off to Steve for an excellent experience at Family Ford! More

Outstanding I purchased from Family Ford a new Fusion in 2012 and at that time they were an outstanding organization to deal with. Based on that experience, I re I purchased from Family Ford a new Fusion in 2012 and at that time they were an outstanding organization to deal with. Based on that experience, I returned to look for another vehicle; I was not disappointed. I intended to purchase/lease a new car but ended up replacing my 2007 Cadillac with a CPO 2014 Taurus (a beautiful car). Steve's patience and understanding through the whole process was refreshing. He suggested and went over several options with me and when he didn't know the answer to a question, he would get the answer. He was absolutely one of the best and easy going sales rep I've dealt with. More

Reliable Service I have been going to Family Ford since purchasing my Fusion in 2011. I have always been treated fairly and the work has been done in a reasonable amo I have been going to Family Ford since purchasing my Fusion in 2011. I have always been treated fairly and the work has been done in a reasonable amount of time. This is important as I usually wait while the vehicle is being serviced. The communication is straight forward - no pressure to have things fixed that aren't broken. More

Great experience Steve was very helpful and patient and professional. He explained everything well and made us feel very welcome. The entire experience was awesome. Steve was very helpful and patient and professional. He explained everything well and made us feel very welcome. The entire experience was awesome. We highly recommend purchasing a car with Steve. More

Excellent Service Excellent service, communicated with me throughout the day and accommodated all of my requests. I have always found that the service department is fr Excellent service, communicated with me throughout the day and accommodated all of my requests. I have always found that the service department is friendly and knowledgable and always communicates with their customers! More

Amazing people, service and overall experience!! I was very hesitant to get into a Hyundai or ford of some sort but let me tell you, I love my Hyundai and the people here were amazing and they truly I was very hesitant to get into a Hyundai or ford of some sort but let me tell you, I love my Hyundai and the people here were amazing and they truly will go above and beyond to get you approved for a car!! Not just a car but a good one!! I'd recommend them to anyone who is looking!! Seriously!! I was car less and it's 2 weeks before Xmas, my motor blew & they made it happen for me!! Truly thankful and appreciative to Family ford of enfield for their exceptional work!! More

Steve Testoni Steve took the time to sell us one Great CAR!!! I just love my 2016 Ford and the color is a WOW in my book. Steve you were right in the day time this Steve took the time to sell us one Great CAR!!! I just love my 2016 Ford and the color is a WOW in my book. Steve you were right in the day time this car is a beauty. So thank you for selling me one great car. Yes, I'll let Bob drive it once in awhile..LOL Your one awesome guy!! Thanks again, Jean More