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Family Ford of Enfield
Enfield, CT
1,582 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,582 reviews
September 19, 2015
Excellent Service Thank you for your courteous and prompt service. I am also thankful for the shuttle service you provided while my car was being serviced. The new rims Thank you for your courteous and prompt service. I am also thankful for the shuttle service you provided while my car was being serviced. The new rims are beautiful!! Kudos to Ford for the due diligence... More
by trish234
Employees Worked With
shuttle driver, Alicia Riley
September 12, 2015
in and out without a problem always great service, friendly, on top of there game, Would recommend family ford of enfield to anyone looking to get a great deal on a new or used ca always great service, friendly, on top of there game, Would recommend family ford of enfield to anyone looking to get a great deal on a new or used car or truck More
by tbone1188
Employees Worked With
aggie, Mike Moriarty, Steve Archambault
September 10, 2015
outstanding service got my car in as soon as possible ,family fords service team is second to none thay are the only ones i will let work on my cars (4) to any one who kn got my car in as soon as possible ,family fords service team is second to none thay are the only ones i will let work on my cars (4) to any one who knows me my cars are pristeen in good enough condition to be put back on the show room floor when traded in.don't beleave me try family ford service your self. More
by bob
Employees Worked With
ken brown servise writer-eric my tech, Mike Moriarty, Alicia Riley, Steve Archambault
September 07, 2015
Excellent Service Have only had excellent service from Service Staff. Praise to Steve Archambault and his staff, especially Ken and Gary. Always feel welcome and appr Have only had excellent service from Service Staff. Praise to Steve Archambault and his staff, especially Ken and Gary. Always feel welcome and appreciate that they know who I am immediately upon entering Service Department. More
by Floel
Employees Worked With
Ken and Gary in Service Department, Walter Drenzek, Steve Archambault
August 27, 2015
Great Experience, Walt Drenzek is a wonderul salesman. I just wanted to take a few minutes to write a review explaining why we loved working with Family Ford. After doing a fair amount of research online a I just wanted to take a few minutes to write a review explaining why we loved working with Family Ford. After doing a fair amount of research online and browsing at another ford dealership in the area we ended up choosing family ford of Enfield to work with. They gave us the most for our trade and were very pleasant and not pushy throughout the whole experience. I would recommend this dealership and the salesman Walt, to all my family and friends. If your looking for a ford make them your one and only stop. More
by NLDESKUS
Employees Worked With
Walter Drenzek
August 23, 2015
Great service crew! Friendly, fast, and accomidating. I purchased a set of tires for my Mustang and they were equal in price to many of the local tire shops. The tires c Friendly, fast, and accomidating. I purchased a set of tires for my Mustang and they were equal in price to many of the local tire shops. The tires came in quick and the job done right! More
by BSD2014
Employees Worked With
Ken
August 23, 2015
Great Dealership Have purchased 15 cars and trucks from Family Ford of Enfield. Sales and service department are superior to any other dealer I have bought cars from. Have purchased 15 cars and trucks from Family Ford of Enfield. Sales and service department are superior to any other dealer I have bought cars from. More
by rondo123
Employees Worked With
Mike Moriarty, Owen Dilley
August 15, 2015
Lease Excellent service from salesman Bill McGowan. Worked hard to find a 2015 Edge with all the features and in the color we wanted. Gave us a very fair tr Excellent service from salesman Bill McGowan. Worked hard to find a 2015 Edge with all the features and in the color we wanted. Gave us a very fair trade-in on the car we purchased from there 8 years ago. We also have always used this dealership service department and appreciate their friendliness, honesty and workmanship. More
by GrantK
Employees Worked With
Bill McGown, Agnes
August 02, 2015
Great Dropped and picked up with no worries Agnes informed me if the wear on my brakes and helped me with filling out the rebate information for the works Dropped and picked up with no worries Agnes informed me if the wear on my brakes and helped me with filling out the rebate information for the works package. Thank you More
by Mbrown70
Employees Worked With
Steve Archambault
July 29, 2015
Senior citizen helpful service I have had excellent response from service person Gregg in Keeping My 2002 Lincoln LS vehicle drivable after finding the problem.it Has been a grea I have had excellent response from service person Gregg in Keeping My 2002 Lincoln LS vehicle drivable after finding the problem.it Has been a great experience when I needed help.Thank you for being a Competent technician. More
by Whiskers68
Employees Worked With
