Family Ford of Enfield
Enfield, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Good Dealership Experience Worked with an experienced and knowledgeable team to find and purchase a new Mustang GT. Fair and clear pricing was coupled with meeting all agreemen Worked with an experienced and knowledgeable team to find and purchase a new Mustang GT. Fair and clear pricing was coupled with meeting all agreements on the deal. I would recommend this dealership if you are looking for a new car. I also had my previous Mustang GT serviced at this dealership and they do excellent work. More
Professional, knowledgable, and trustworthy. I detest the car buying process and all the BS that goes into it however I found that Family Ford's Sales Manager and Sales Person were top notch, hon I detest the car buying process and all the BS that goes into it however I found that Family Ford's Sales Manager and Sales Person were top notch, honest, practical, fair, and professional at all times. I left getting a fair price for my trade, a fair price for my new vehicle and feeling that I would definitely recommend them to family and friends. Billy G. (Sales manager) & Jorge Suarez (Sales) acquitted themselves nicely and provided an admirable transaction. Simply put I would return to them for my future car needs without hesitation. More
Excellent in knowledge and very helpful always willing to find a solution for your problem will always recommend dealership will be returning for more service i in knowledge and very helpful always willing to find a solution for your problem will always recommend dealership will be returning for more service in the future More
Very Good Service I have a high expectation that if I have a problem or just routine service, it will be done correctly and within a reasonable time. I have a high expectation that if I have a problem or just routine service, it will be done correctly and within a reasonable time. More
Excellent experience with a new lease Went to Family Ford for the first time and worked with Gary Craven to get an SUV we loved with a lease after trade. No pressure, so helpful and worked Went to Family Ford for the first time and worked with Gary Craven to get an SUV we loved with a lease after trade. No pressure, so helpful and worked with me to get all the features I really wanted in a model/price range I could afford! Gary and his team were so friendly, straight-forward and down-to-earth. Every single thing was taken care of before I drove off - no hassle whatsoever! I Can not speak highly enough of the great service and how comfortable we felt. We already know we will be long-term customers! More
Service dept. worked with my schedule parts for recall had to be ordered causing a several day wait otherwise would give a five star rating for this particular service visit to family ford parts for recall had to be ordered causing a several day wait otherwise would give a five star rating for this particular service visit to family ford More
GREAT EXPERIENCE GREAT CUSTOMER SERVICE GREG - IN AND OUT SERVICE ALL WORK THAT WAS ASKED FOR WAS DONE AND WAS DONE IN A TIMELY MANOR AND EXTREMELY GREAT SERVICE EXPE GREAT CUSTOMER SERVICE GREG - IN AND OUT SERVICE ALL WORK THAT WAS ASKED FOR WAS DONE AND WAS DONE IN A TIMELY MANOR AND EXTREMELY GREAT SERVICE EXPERIENCE AND CAR WAS CLEAN WHEN WORK WAS DONE More
Communicative, helpful, effective When my car had issues after buying it preowned I brought it to the closest Ford Dealer. I’m glad Family Ford was that dealer. They took care of my is When my car had issues after buying it preowned I brought it to the closest Ford Dealer. I’m glad Family Ford was that dealer. They took care of my issues and communicated with me throughout the process. My vehicles has never run better. They even covered a TSB initially & typically a service associated with a fee. More
Service Great customer service. Agnes answered my questions and confirmed my oil change price when I dropped off my car. Picking up my car was simple and easy Great customer service. Agnes answered my questions and confirmed my oil change price when I dropped off my car. Picking up my car was simple and easy. More
buy american products Greg located a vehicle to my exact specifications, he kept me informed from beginning to end. alerted me to a chip in the windshield and helped me con Greg located a vehicle to my exact specifications, he kept me informed from beginning to end. alerted me to a chip in the windshield and helped me connect my phone to the truck More