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Family Ford of Enfield
Enfield, CT
1,664 Reviews
Welcome to the ALL NEW Family Ford of Enfield. When it comes to the internet shopping process, we are swift and transparent. We respond to any request within minutes. Family Ford of Enfield stocks the areas largest selection of the best selling American made New and pre-owned cars, trucks and suv's and we sell them at a very fair and competitive price. Our internet sales department makes your buying experience seamless and our goal is to save you as much of your valuable time as possible online and while in the dealership. To our loyal Family ford customers, we appreciate your business very much now and in the future. And for our future 1st time Family Ford customers, please give us an opportunity to prove to you why so many of our customers become friends. We would love to show you our brand new state of the art sales showroom, service and parts departments, so please stop by! See for yourself why Family Ford of Enfield will exceed your expectations for you and your friends and family now and in the future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,664 reviews
May 11, 2019
Great experience I recently purchased my third vehicle from Family Ford. The experience was great, and the sales team was wonderful and patient with me as I was lookin I recently purchased my third vehicle from Family Ford. The experience was great, and the sales team was wonderful and patient with me as I was looking at multiple vehicles. We will certainly be returning in the near future for another purchase. More
by Meganmay09
Employees Worked With
Kevin McKay
May 02, 2019
Ken from service, great service Ken from the service department always provides great customer service. Always explains very thoroughly I'm what has been done to the car or what need Ken from the service department always provides great customer service. Always explains very thoroughly I'm what has been done to the car or what needs to be done. More
by Lee Wassell
Employees Worked With
Ken
April 02, 2019
Amazing Staff The staff at Family Ford are amazing. Made my experience leasing a new Ford F150 very exciting. Love my new Truck. Thank You Family Ford! The staff at Family Ford are amazing. Made my experience leasing a new Ford F150 very exciting. Love my new Truck. Thank You Family Ford! More
by JGORDON412
Employees Worked With
Donna, Billy, and Bob, Mike Moriarty, Greg Larouche, Steve Archambault
March 13, 2019
A good experience Everyone at Family Ford are friendly and helpful. John Tranghese is a great salesperson to work with.He went the extra mile to make sure everything we Everyone at Family Ford are friendly and helpful. John Tranghese is a great salesperson to work with.He went the extra mile to make sure everything went good. I have always had great experiences at Family Ford, from sales to service. More
by Daphne
Employees Worked With
John Tranghese
February 28, 2019
Great Job by all. In and out. Got me in and out really fast and everything met or exceeded my expectations. Thank you Gregg and George. Always get the works. Tire hazard has Got me in and out really fast and everything met or exceeded my expectations. Thank you Gregg and George. Always get the works. Tire hazard has been a life saver. More
by BillyMac
Employees Worked With
Gregg. George. , Steve Archambault
February 23, 2019
Fast, friendly service Service dept is always accommodating and explains what is recommended. Staff is friendly and knowledgeable. They got my vehicle in right away and diag Service dept is always accommodating and explains what is recommended. Staff is friendly and knowledgeable. They got my vehicle in right away and diagnosed not only the issue I had, but also found a problem with my battery. More
by Familyfordfan
January 17, 2019
Service appt Great service never and issue getting an appointment and always get the work done when I need it. Would recommend to anyone looking for a ford dealers Great service never and issue getting an appointment and always get the work done when I need it. Would recommend to anyone looking for a ford dealership More
by Mrjmaj1
Employees Worked With
Ken Gary and craig, Greg Larouche, Steve Archambault
December 18, 2018
Late night Had two flats (pot hole). This dealership fixed my car even though they were minutes from closing. I really appreciate not being stuck for two days! Had two flats (pot hole). This dealership fixed my car even though they were minutes from closing. I really appreciate not being stuck for two days! More
by ALLIMASSE
Employees Worked With
Ken
December 14, 2018
Great service Greg Ayers was able to get my Explorer in right away. He was not able to get the parts for the repair for a few days so he gave a me loaner car no que Greg Ayers was able to get my Explorer in right away. He was not able to get the parts for the repair for a few days so he gave a me loaner car no questions asked. Explorer was fixed and I am satisfied with the service. More
by Pats fan
Employees Worked With
Greg Ayers , Steve Archambault
November 16, 2018
The staff was extremely helpful, prompt, and to the point.. I was very pleased with the care in which the service staff provided me. They were prompt with their service and articulate with the issues that need I was very pleased with the care in which the service staff provided me. They were prompt with their service and articulate with the issues that needed to be dealt with. Very much appreciated... More
by family ford
Employees Worked With
Steve Archambault
