Family Ford of Enfield

Scheduled Service Scheduled service began on time, was completed and finished quickly. Staff, as always, was informative, courteous and extremely helpful - they consis Scheduled service began on time, was completed and finished quickly. Staff, as always, was informative, courteous and extremely helpful - they consistently go above and beyond to insure all concerns are properly addressed. More

Quick and informative It was easy to get an appointment. The estimate was given before service. The waiting area was clean and the service was quick and explained. It was easy to get an appointment. The estimate was given before service. The waiting area was clean and the service was quick and explained. More

Great Service Dept Greg in Service is out standing and go's out of his way to help insure your car is done right and in a timely manor and keeps you informed on your rep Greg in Service is out standing and go's out of his way to help insure your car is done right and in a timely manor and keeps you informed on your repair. More

Great. Everyone was pleasant, polite and helpful. I waited while my car was being serviced, and it was completed in a timely manner. Steve was very helpful in showing me how to sign in to Fordpass so I waited while my car was being serviced, and it was completed in a timely manner. Steve was very helpful in showing me how to sign in to Fordpass so I was able to redeem my accumulated points. More

PDM household Prompt service. Reasonable pricing. Great follow up and friendly staff. I am hoping that someday I will be able to purchase a new Ford vehicle. Look Prompt service. Reasonable pricing. Great follow up and friendly staff. I am hoping that someday I will be able to purchase a new Ford vehicle. Look forward to seeing your new show room. More

Dishonest and unethical Got the runaround from Greg the Internet Salesman. The Sales Manager Billy Genero told us to deal only with him. Genero told us what we needed to purc Got the runaround from Greg the Internet Salesman. The Sales Manager Billy Genero told us to deal only with him. Genero told us what we needed to purchase a vehicle. When it came time to close the deal, Genero reneged. His explanation was cryptic and shady which led us to believe that they made a mistake and wouldn't admit to it. He became hostile as if he was going to get into a fight with me. The Sarat Family should be ashamed. SHAME! More

Family Ford Service Dept.l The service staff has always been helpful polite and knowledgeable. They always work with my schedule. A top rated group and very nice. will always ta The service staff has always been helpful polite and knowledgeable. They always work with my schedule. A top rated group and very nice. will always take our Mustang to Family Ford. More

Great Service Very friendly and courteous staff. Quick service time. Always a pleasure bringing my car in for service. I would recommend Family Ford to anyone. Grea Very friendly and courteous staff. Quick service time. Always a pleasure bringing my car in for service. I would recommend Family Ford to anyone. Great dealership. More

Great Service Service was timely and Ken was very knowledgeable and helpful in explaining things, letting me know that my brakes would need work i the next year. Co Service was timely and Ken was very knowledgeable and helpful in explaining things, letting me know that my brakes would need work i the next year. Cost was reasonable More

Oil Change I was able to get an appointment at a time that worked fo me. My oil change was done quickly and professionally. I appreciate the prompt service! I was able to get an appointment at a time that worked fo me. My oil change was done quickly and professionally. I appreciate the prompt service! More