Family Ford Inc.
Netcong, NJ
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127 Reviews of Family Ford Inc.
i had all my spark plugs replaced and one week later the engine light came back on. I tried to booking for an appointment and they were going to make me wait another week and could not give me a service dat engine light came back on. I tried to booking for an appointment and they were going to make me wait another week and could not give me a service date when the spark plug failed on the fist cylinder and the electrical wiring is now bad. THEY SHOULD have taken me in right away if they did faulty work on my car. as if they are not honoring a mistake .! so what was 450 dollars i now doubled.. they should have done the work properly the first time More
easy to schedule whenever I have an issue with my vehicles. Very helpful and always go above and beyond to make sure my vehicle is back on the road in a timely manner vehicles. Very helpful and always go above and beyond to make sure my vehicle is back on the road in a timely manner More
Dealer is wonderful. They take the time with customers and answer any question. They do go beyond on how to help customers with concerns. They take the time with customers and answer any question. They do go beyond on how to help customers with concerns. More
They swap my lug nuts for junk ones, hard to believe I can believe my self, how low is that! Just got couple weeks before new lugs nuts to replace the old ones the truck came with, too just ended up with can believe my self, how low is that! Just got couple weeks before new lugs nuts to replace the old ones the truck came with, too just ended up with junk ones again! More
Clean showroom. Staff is friendly and honest. They really listen to what I wanted and helped me order exactly what I wanted. Staff is friendly and honest. They really listen to what I wanted and helped me order exactly what I wanted. More