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Family Chrysler Jeep Dodge RAM

Commerce, TX

4.6
151 Reviews

105 TX-224

Commerce, TX

75428

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151 Reviews of Family Chrysler Jeep Dodge RAM

March 30, 2024

The entire team at Family was so nice to us while we were purchasing our new Ram 3500. They truly make you feel like FAMILY! More

by overwatchventures
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Haley, Brandon McGill, Monty Melton, Michael Sui
March 26, 2024

My first time shopping here, friendly Sales personnel, found what I wanted, test drove it, made a deal, settled on particulars, signed the paper work, drove it home. Eazy,Peazy! More

by jcdc4960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kindel Liggings, Will Haley, Michael Sui, Trisha Morgan
October 05, 2023

Good sales person but not honest about what's wrong with the car. Check engine light came on, a few minutes after driving off. Took it back and they couldn't find anything wrong. They cleared it off and More

by ecgirl2020
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeremy Nelson
September 20, 2023

Great experience dealing with Michael! I would recommend purchasing from him! I purchased a Toyota Highlander! More

by LarryP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Sui
Sep 20, 2023 -

Family Chrysler Jeep Dodge RAM responded

Thank you very much for taking the time to leave such a positive review of your experience with Michael at Family CJDR Commerce on Google! We greatly appreciate your feedback and recommendation. We're delighted to hear that you had a great experience while purchasing your Toyota Highlander with Michael. Providing exceptional service and ensuring customer satisfaction are our top priorities, and it's wonderful to know that Michael exceeded your expectations. If you ever have any questions or need further assistance in the future, please don't hesitate to reach out. We're here to support you and provide the same level of outstanding service that you've come to expect from Family CJDR Commerce. Thank you once again for choosing us as your dealership. We look forward to serving you in the future and continuing to exceed your expectations.

September 20, 2023

Mike is a great salesman but an even better person as he helped me through the whole process. More

by jakeburton007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Monty Melton, Michael Sui
September 18, 2023

Family Auto is the best place to buy your vehicle! ! I went to see Jane Rice and she made the process easy and was completely transparent! More

by Cindy Ashford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Concelman, Monty Melton, Ryan Ruthart, Jane Rice
Sep 18, 2023 -

Family Chrysler Jeep Dodge RAM responded

Thank you so much for your wonderful review of Family CJDR Commerce on DealerRater! We truly appreciate your kind words and are thrilled to hear about your positive experience with Jane Rice. At Family CJDR Commerce, transparency and ease of the buying process are fundamental to our commitment to customer satisfaction. It's fantastic to know that Jane made your experience easy and provided you with all the information you needed. Your recommendation means a lot to us, and we're honored that you consider us the best place to buy your vehicle. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to provide you with continued exceptional service. Thank you once again for choosing Family CJDR Commerce as your dealership. We look forward to serving you in the future and continuing to exceed your expectations.

September 15, 2023

Thank you so much Jeremy! Means a lot to have the amazing customer service and amazing quality! By far my favorite and best purchase ever! More

by Alex Turner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Nelson
Sep 18, 2023 -

Family Chrysler Jeep Dodge RAM responded

Thank you very much for taking the time to leave such a glowing review for Jeremy and Family CJDR Commerce on DealerRater! Your kind words mean the world to us, and we're thrilled to hear about your exceptional experience. Jeremy is a valued member of our team, and it's wonderful to know that his dedication to customer service and the quality of our vehicles left a lasting impression. Your satisfaction is our top priority, and we're delighted that your purchase with us is your favorite and best ever. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to provide you with the same amazing customer service and quality that you've come to expect from our dealership. Thank you once again for choosing us as your dealership. We look forward to continuing to exceed your expectations in the future!

September 15, 2023

We bought our first new car from Jeremy and it was a good experience. He was knowledgeable with any questions we had and he knew all the features to the car. Good first car buying experience from Jeremy, hig More

by Roy Henly
Recommend Dealer
Yes
Employees Worked With
Jeremy Nelson
Sep 18, 2023 -

Family Chrysler Jeep Dodge RAM responded

Thank you very much for sharing your positive experience with Jeremy and Family CJDR Commerce on DealerRater! We greatly appreciate your feedback and are thrilled to hear that your first new car buying experience was a good one. Jeremy is indeed a knowledgeable and dedicated member of our team, and we're pleased to know that he was able to address all your questions and familiarize you with the features of your new car. Providing excellent customer service is our priority, especially during such an important purchase. Your recommendation is the best compliment we can receive, and we truly appreciate it. If you ever need further assistance or have more questions about your new car, please feel free to reach out. We're here to provide you with continued support and excellent service. Thank you once again for choosing Family CJDR Commerce as your dealership. We look forward to serving you in the future and continuing to meet and exceed your expectations.

September 14, 2023

Jeremy was an absolute pleasure to work with. He went above and beyond what his position calls for to help me get a vehicle the transaction was smooth. There were no issues, and he even arrange t More

by Zane S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Nelson, Monty Melton, Ryan Ruthart
Sep 18, 2023 -

Family Chrysler Jeep Dodge RAM responded

Thank you so much for sharing your fantastic experience with Jeremy at Family CJDR Commerce on DealerRater! We greatly appreciate your feedback and are delighted to hear about the exceptional service you received. Jeremy is a dedicated member of our team, and it's wonderful to know that he went above and beyond to assist you in getting your vehicle. Providing a smooth and hassle-free transaction is always our goal, and we're pleased that you encountered no issues during the process. Arranging the delivery of your vehicle is just one example of the lengths we're willing to go to ensure our customers are completely satisfied. We understand that convenience is key, and we're glad we could accommodate your needs. If you or anyone you know needs assistance in the future, please don't hesitate to reach out. We're here to provide the same level of outstanding service that you've come to expect from Family CJDR Commerce. Thank you once again for choosing us as your dealership. We look forward to serving you and your friends or family in the future and continuing to exceed your expectations.

September 13, 2023

Jeremy made everything easy and fast was in and out in seconds coming from Arlington he made sure everything was done and efficient. If I had to I would make the 1.5 hour drive out again just to get Jerem More

by Ricky M
Recommend Dealer
Yes
Employees Worked With
Jeremy Nelson
Sep 18, 2023 -

Family Chrysler Jeep Dodge RAM responded

Thank you so much for taking the time to share your outstanding experience with Jeremy at Family CJDR Commerce on DealerRater! We're thrilled to hear about your positive encounter with our dealership, and we appreciate your feedback. Jeremy is a valued member of our team, and it's wonderful to know that he made your car-buying experience easy, fast, and efficient. We understand that your time is valuable, and we're delighted that he ensured everything was done seamlessly. Your willingness to make the 1.5-hour drive to receive Jeremy's exceptional service again speaks volumes about the level of trust and satisfaction you have in our dealership. We truly appreciate your loyalty and the opportunity to serve you. If you ever decide to visit us again or if you have any further questions or needs, please don't hesitate to reach out. We're here to provide you with the same top-notch service that you've come to expect from Family CJDR Commerce. Thank you once again for choosing us as your dealership. We look forward to serving you in the future and continuing to exceed your expectations.