282 Reviews of Falmouth Toyota - Service Center
Totally satisfied. They are the best. We've been happy customers for over 25 years and 10+ cars and trucks. From the sales to the service they are the best. Knowledgeable, polite, honest We've been happy customers for over 25 years and 10+ cars and trucks. From the sales to the service they are the best. Knowledgeable, polite, honest and always ready to help when needed. Wouldn't go anywhere else. More
HONEST SERVICE DEPARTMENT I purchased my Toyota in 2013 from Falmouth Toyota, and have serviced there since. This past Winter I took my car to Naples Fl and had the 35,000 mil I purchased my Toyota in 2013 from Falmouth Toyota, and have serviced there since. This past Winter I took my car to Naples Fl and had the 35,000 mile service there.I did NOT have a good experience with the Naples,Florida Toyota dealership and would not recommend them. I found other dealers to be less than honest when giving pricing for services. Other dealerships add on other charges for items such as "disposal, etc", even though I only had a tire rotation and front end alignment. They could not explain what the "disposal" fee was for! Apparently this is how the other dealership inflate their prices. There were no surprises when I had the recent 40,000 mile service with Falmouth Toyota. Tayrlor Voner diligently informed me of the tire wear and advised new would be needed in the near future. I feel much more confident with this dealership and will continue all servicing with them. More
Pleasure to find superstars at service! Easiest place I have ever gone to have my car serviced! You can find mediocre service in so many places these days It is a pleasure to find superstar Easiest place I have ever gone to have my car serviced! You can find mediocre service in so many places these days It is a pleasure to find superstars at service, More
Twenty Years of Excellence Twenty years ago I became a washashore on Cape Cod with fond memories of a past Toyota. I purchased my first Corolla from Falmouth Toyota, and they h Twenty years ago I became a washashore on Cape Cod with fond memories of a past Toyota. I purchased my first Corolla from Falmouth Toyota, and they have provided me with more than twenty years of safe, dependable transportation. Less than a year ago I leased a new Corolla, and Falmouth Toyota is continuing to provide me with very professional service. It is my pleasure to recommend this fine dealership. William F. from Falmouth More
best dealership! Been coming her 20 years. Purchase six cars - no comparison. Falmouth Toyota does everything g they can do to make sure yiu are satisfied and happy. Been coming her 20 years. Purchase six cars - no comparison. Falmouth Toyota does everything g they can do to make sure yiu are satisfied and happy. They always go the extra mile. More
Excellent experience Found myself in the area although I was scheduled two weeks later. They took me and got me in and out in one hour. Their waiting room is very comfor Found myself in the area although I was scheduled two weeks later. They took me and got me in and out in one hour. Their waiting room is very comfortable. More
25+ years experience with Falmouth Toyota I am 74 years old and have learned that it is best to buy the dealership more so than the car. Falmouth Toyota has always treated me honestly, in car I am 74 years old and have learned that it is best to buy the dealership more so than the car. Falmouth Toyota has always treated me honestly, in car purchases and car service. I understand any company needs make a profit to survive and grow. On sales, I ask them to give me a fair purchase price and they do. On service, if they say I need something fixed, it is true and I trust them to do the job right the 1st time. Their employees seem to stay with them forever, another good sign of a happy work force. I am pleased to talk to anyone about them. David Lee Valdina, Cataumet, MA and now also of Barefoot Bay, FL. More
Service above and beyond expectations. I have had 3 Toyota Avalon's and when possible have always had them serviced at Falmouth Toyota. I have never been disappointed with their work or co I have had 3 Toyota Avalon's and when possible have always had them serviced at Falmouth Toyota. I have never been disappointed with their work or consideration of the customer. Recently I had made an appointment in advance to have work done while I waited at the dealership. The work was to take 2-3 hours. Unfortunately after about an hour the service man came out and said they did not have a part to finish the job and this was their problem. As I travel a bit to get to the dealership they did not want me to have to come back the next day. They provided me with a loaner and promised me they would call when the car was ready. I received a call the next day and rather than have me drive back to the dealership they brought the car to my home. Granted the service man lived fairly close but the extra effort on their part I felt was above and beyond. I have had experience with various dealerships in MA and other states and have found Falmouth Toyota to be most of all honest and a dealership to be trusted. More
Job Well Done I was in town visiting from Kentucky, with only a gew days left before I needed to return home, when my truck started giving me trouble - it barely st I was in town visiting from Kentucky, with only a gew days left before I needed to return home, when my truck started giving me trouble - it barely started. I found Falmouth Toyota on Google and, since there were no open appointments before I needed to leave, I stopped in and told them my story. They got me right in, replaced my battery, and had me out in an hour. Thank you, Falmouth Toyota. Job well done! More
Fantastic experience here! Overall a terrific experience. I moved to this dealership (necessitated by location move) after being loyal to Watertown Toyota for over a decade, and Overall a terrific experience. I moved to this dealership (necessitated by location move) after being loyal to Watertown Toyota for over a decade, and I have to say I am very pleased by my interactions with Falmouth Toyota and look forward to developing my loyalty with them. Jodi was so nice on the phone when arranging my appointment. Chris was delightful to speak with about handling my Prius' services. And Jennifer gained my full trust via no pressure at all, that when I am ready to upgrade or change my current vehicle I most certainly will make a point to deal with her. More