Falmouth Toyota - Service Center
Buzzards Bay, MA
282 Reviews of Falmouth Toyota - Service Center
Best Dealership We have dealt with other dealerships & didn't get the excellent service that we received from Falmouth Toyota. We would recommend them to other's for We have dealt with other dealerships & didn't get the excellent service that we received from Falmouth Toyota. We would recommend them to other's for sure. More
Venza v ProV1 - Thanks Falmouth Toyota! This a terrific dealership. I just bought my 3rd car and each experience was very positive, I never felt any pressure. We feel like we got the best d This a terrific dealership. I just bought my 3rd car and each experience was very positive, I never felt any pressure. We feel like we got the best deal possible and after research, this is true. I just picked up my new 2015 Venza at the end of July and I love it. Therefore, I could not believe it when I got hit with a GOLF ball crashing through the front part of the sun roof 2 weeks ago. I was devastated ...but after a few phone calls with the insurance company and a visit to Falmouth Toyota Service Department, I had my new car back 2 days later-good as new! Thank you Falmouth Toyota! More
preventive maint. In and out smoothly. All services performed were clearly explained. Although dealership is undergoing extensive renovations, access and parking no pro In and out smoothly. All services performed were clearly explained. Although dealership is undergoing extensive renovations, access and parking no problem. When completed, facility will be state of the art. More
15,000 mile service My appointment time and date got messed up, but Taylor got me in with no questions asked. He provided me with excellent service and attitude. I've use My appointment time and date got messed up, but Taylor got me in with no questions asked. He provided me with excellent service and attitude. I've used these folks for about 5 years and I wouldn't go anywhere else. More
Quick, efficient fix for a simple problem I called at 10:00am and the problem was fixed by 11:00am at no charge. They fit me in so easily. Always friendly and efficient service. I called at 10:00am and the problem was fixed by 11:00am at no charge. They fit me in so easily. Always friendly and efficient service. More
Always accommodating Recently my check engine light went on during a Saturday drive. I was very concerned about this and it was too late to contact someone in the service Recently my check engine light went on during a Saturday drive. I was very concerned about this and it was too late to contact someone in the service department. I took the chance and left my truck at the dealership on Sunday night with a note explaining my problem. I received a call the next morning explaining why the light had come on and what needed to be done. By 1:00 that afternoon my truck was serviced and ready to go. It didn't surprise me given my history with the service department. They are always very accommodating. Thanks, Dan P. East Falmouth, MA More
A+rating From the purchase of my 2012 Rav (new to me!) in May of this year, to the first service appointment -Falmouth Toyota has been A+ to deal with. The at From the purchase of my 2012 Rav (new to me!) in May of this year, to the first service appointment -Falmouth Toyota has been A+ to deal with. The attention to detail and the customer service is impressive and appreciated. More
Excellent service manager!!! I recently had the pleasure of dealing with Falmouths service manager, Tony Martino. Although this was the first time I had spoken to him, he treated I recently had the pleasure of dealing with Falmouths service manager, Tony Martino. Although this was the first time I had spoken to him, he treated me like I was the most important customer he'd deal with in the past mouth. He facilitated a quick and satisfactory resolution to a problem I was having, that another local dealer didn't resolve in six weeks. For this, if no other reason, I'll be buying my next truck at Falmouth Toyota. VF More
Friendly, knowledgable, caring I have been doing business with this dealership for more than 20 years. The service manager and staff, particularly Taylor, have been very honest with I have been doing business with this dealership for more than 20 years. The service manager and staff, particularly Taylor, have been very honest with me, guided me in making informed decisions regarding my car and what it needs and doesn't need. They have always been very honest with me about prices and very respectful in answering a woman's questions. I wouldn't do business anywhere else. More
Consistently offers excellent service. Had an excellent experience purchasing our (used) 2012 Toyota from Townsend Wells who was then in Sales at this dealership and have found the service Had an excellent experience purchasing our (used) 2012 Toyota from Townsend Wells who was then in Sales at this dealership and have found the service department and their employees to be prompt, knowledgeable and professional. Mr. Wells is now part of the service department. Have highly recommended Falmouth Toyota to family and friends. More