Falmouth Toyota - Service Center

Quick, Friendly and Comfortable I recently brought my Corolla to Falmouth Toyota for service on an airbag recall. The staff was courteous, efficient and very pleasant. The newly re I recently brought my Corolla to Falmouth Toyota for service on an airbag recall. The staff was courteous, efficient and very pleasant. The newly renovated dealership is extremely nice and I was quite comfortable while I waited for my car. I actually found myself wishing that they had taken a bit longer so I could finish the magazine article I had started before returning to work. When my Corolla needs to be replaced, I'll definitely be going to Falmouth Toyota but they probably won't see me soon as my 2006 Corolla has "only" 80,000 miles and a lot of life left. Great dealership and great brand! More

Excellent service department. The newly renovated service area at Falmouth Toyota is comfortable and spacious when waiting for your vehicle to be serviced. Service department staf The newly renovated service area at Falmouth Toyota is comfortable and spacious when waiting for your vehicle to be serviced. Service department staff is always attentive and takes the time to explain repairs and offer other helpful advice. More

Prompt and curtious service in pleasant surroundings. The service department thoroughly explained what was to be done as the car was delivered indoors and then what service was in pleasant surroundings. The service department thoroughly explained what was to be done as the car was delivered indoors and then what service was completed. More

The best The service center is the best. From the wonderful people working there, to the experienced mechanics, this dealership can't be beat.. When they The service center is the best. From the wonderful people working there, to the experienced mechanics, this dealership can't be beat.. When they service my car, I know it is done right. More

Friendly, knowledgeable, and service oriented staff. Falmouth Toyota represents the best of the best in sales and service. Having purchased several vehicles from Falmouth Toyota, I wouldn't go anywhere e Falmouth Toyota represents the best of the best in sales and service. Having purchased several vehicles from Falmouth Toyota, I wouldn't go anywhere else.The service staff is friendly, knowledgeable, and efficient. Thanks to them always. More

"Their customer focus really shines" Recently retired and moved to Falmouth with 2 Toyota's. Delighted to see Toyota's prompt, courteous service at this local Falmouth dealership continu Recently retired and moved to Falmouth with 2 Toyota's. Delighted to see Toyota's prompt, courteous service at this local Falmouth dealership continues. Their customer attention and "ability to listen" to my service needs and questions has always been a pleasant experience for both routine and unplanned problems. Plus their recent facility upgrades made any wait time easy. More

Exceptional experience Falmouth toyota was great! I went for an oil change and had to being my 6 month old with me. Everyone there was so kind and caring to me and my baby. Falmouth toyota was great! I went for an oil change and had to being my 6 month old with me. Everyone there was so kind and caring to me and my baby. We played in the kids room while we waited for the car. The process of pulling into the garage where they took over was great. We didn't have to go outside in the cold at all. Would definitely recommend this dealership to anyone! More

Excellent Service with a Smile I have been coming to Falmouth Toyota for service on my vehicles for many years and I must say that they are beyond a doubt the best service team in t I have been coming to Falmouth Toyota for service on my vehicles for many years and I must say that they are beyond a doubt the best service team in the business. These guys treat you like family which is part of the reason why I drive all the way from Franklin, MA for service. Where should I start my review. In my last couple of visits I can share the following: Townsend Wells provided impeccable service from start to finish on the repairs to my Tundra. Jodi Martino dropped what she was doing to ensure that I was not waiting an extra minute for a rental car. Jared Neves squeezed me in on a busy weekend morning without an appointment on the books in a way that didn't make me feel like I was imposing. Taylor Voner with his considerable knowledge of my vehicle convinced me not to delay a very long overdue timing belt replacement in such a way that it was money well spent. Les Pike was extremely courteous and prompt in relaying messages to my service assistants when they were unavailable. Jesse Szumita went out of his was to refer me to a third party for some additional work that they felt could handle the repairs just as well and for considerably less money then if they were to replace the system new. It would not be right to mention the above folks without complimenting two of their managers Bob Andrews and Matt Murphy. Bob is an all around great guy that helps the rest of team really feel confident in what they are doing and represent. As for Matt Murphy you cannot say enough about a guy that goes out of his way every day to help ensure that this family business makes every customer feel like they want to both buy and service their vehicles with Falmouth Toyota. My sincerest thanks to all of you guys and the entire team at Falmouth Toyota! More

Exceptional service I have bought and serviced cars here since 1988 , and since then friends and family have followed my lead - You get a strong sense that this operati I have bought and serviced cars here since 1988 , and since then friends and family have followed my lead - You get a strong sense that this operation knows who pays them , as they serve customer with excellence and fairness ( and coffee w/ an apple!) More

15 Years of SERVICE Just bought my 2nd Toyoto from Falmouth Toyoto, because of their excellent service.. When I moved here from Calif. 15 years ago, I had a bad experien Just bought my 2nd Toyoto from Falmouth Toyoto, because of their excellent service.. When I moved here from Calif. 15 years ago, I had a bad experience with another dealership here in MA.. Then my dog trainer recommended Falmouth Toyoto. I purchased a new 2004 Sienna which took me and my lab across country twice with nary a problem! However - with over 200,000 mile (and so many memories) I had to say good by. And, the salesman and service department even understood how hard it was for me to give it up. Now I have a used Toyoto Rava 4 which they say will be just as good to me and I will like just as much. So fat they are correct. I've never been led astray by this service department and have always left knowing they were right - even when I did not want to hear it!!.. I am a 75 year old grama who was a manager of a service department (not cars) in California, so I think I am qualified to know excellent service. This is itI More