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Falmouth Toyota
Buzzards Bay, MA
1,908 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership.
Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come.
Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,908 reviews
April 15, 2025
As always Falmouth Toyota continues to provide excellent service in maintaining my 2018 Tacoma. Service quotes are right on the money eliminating unexpected additional charges. Falmouth Toyota goes above an service in maintaining my 2018 Tacoma. Service quotes are right on the money eliminating unexpected additional charges. Falmouth Toyota goes above and beyond just the sales of my vehicle with their exceptional customer service and maintenance knowledge thus ensuring I get the full enjoyment of my purchase. More
by capecodmsmith
April 07, 2025
I just purchased a used Toyota from Falmouth Toyota. I have had cars from them before, and used them over the years for service. The purchasing experience was great. And my experience with the service d I have had cars from them before, and used them over the years for service. The purchasing experience was great. And my experience with the service department has always been excellent. More
by hcaswell
Employees Worked With
April 03, 2025
Extremely professional. Answered all questions and respected my time. Look forward to being a repeat sales and service customer. Outstanding experience. Answered all questions and respected my time. Look forward to being a repeat sales and service customer. Outstanding experience. More
by Kjflynn53
April 01, 2025
Falmouth Toyota has always been my #1 car dealership. The experience starts with their sales team and continues with one of the best service departments I’ve ever known. Follow up is impressive and the The experience starts with their sales team and continues with one of the best service departments I’ve ever known. Follow up is impressive and they really do care about the customers More
by stephenwills
March 31, 2025
Not happy I could not get car inspected, TWICE, found Rider and Kyle rude. I went to FT because of the service dept Rider and Kyle rude. I went to FT because of the service dept More
by bob.alliegro
March 30, 2025
My wife and I have been doing business with Falmouth Toyota since December of 1990. Toyota since December of 1990. More
by FMellace
March 20, 2025
Excellent service. Chill experience what more can I say I keep coming back ta da Chill experience what more can I say I keep coming back ta da More
by Kdlegg
Employees Worked With
March 11, 2025
Our family has been purchasing and taking our Toyota vehicles for regular service to Falmouth Toyota since 2003. With routine maintenance we have enjoyed our vehicles for over 15 years while getting top vehicles for regular service to Falmouth Toyota since 2003. With routine maintenance we have enjoyed our vehicles for over 15 years while getting top dollar when it’s time to trade in. Falmouth Toyota’s staff, from sales, service, and parts, has earned our trust and respect. We are lifetime customers. More
by chromeyota
February 28, 2025
Salesman was very knowledgeable and also was very helpful. Finance dept was great too. It was a wonderful experience helpful. Finance dept was great too. It was a wonderful experience More
by ellen122256
February 23, 2025
Wonderful experience buying my son's first car! The salesman Justin was very patient and showed us a number of cars and really helped us dial into the one that was the best mix of value, safety, an The salesman Justin was very patient and showed us a number of cars and really helped us dial into the one that was the best mix of value, safety, and price. We bought one of the cheapest cars on the lot but felt we were treated like we were buying a top of the line vehicle. The finance manager, John, was wonderful. Clearly laid out all the financing option and warrantee info with no pressure. I even got a personal thank you from one of the owners when we picked the car up! More
by JE_Brewster
