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Falmouth Toyota
Buzzards Bay, MA
1,910 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership.
Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come.
Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,910 reviews
December 03, 2022
This is an Excellent place to buy a car. I felt taken care of during the entire car buying process. I am going back here next time I need a new car. Matt Murphy and his staff went above and I felt taken care of during the entire car buying process. I am going back here next time I need a new car. Matt Murphy and his staff went above and beyond to help me get the best deal. More
by cchapin7777777
Employees Worked With
Other Employees :
Tom Murphy, Jeff Cummings
November 21, 2022
Very professional and helpful in all aspects of the purchase. The process was very easy. purchase. The process was very easy. More
by hc.wil
November 20, 2022
Great service and friendly Always a pleasure Will recommend to others Will always come back recommend to others Will always come back More
by cindycurran99
Employees Worked With
November 12, 2022
An honest dealer with a low pressure sales staff, fair pricing, and full transparency through every step of the purchase process. I drove past 3 other local dealerships to work with the Falmouth Toyota te pricing, and full transparency through every step of the purchase process. I drove past 3 other local dealerships to work with the Falmouth Toyota team because they are so easy to work with. More
by s.cannon54
November 10, 2022
Great experience with Brian and very happy with the purchase of my new truck - thanks purchase of my new truck - thanks More
by sean02536
November 01, 2022
I just purchased a used vehicle and the transaction was seamless. It was a pleasure doing business with Justin. seamless. It was a pleasure doing business with Justin. More
by Bob
October 27, 2022
Falmouth Toyota is a very good to deal with. From the salesman (Jeff) who was excellent to the finance department which was smooth and efficient. Everything was explained to me in detail. My dea From the salesman (Jeff) who was excellent to the finance department which was smooth and efficient. Everything was explained to me in detail. My dealership for life. More
by Jpvale02
October 27, 2022
Fantastic business. This is the second truck that I have bought from this dealership. I live on The Outer Cape and it is worth it to bypass 2 closer Toyota dealers in fa This is the second truck that I have bought from this dealership. I live on The Outer Cape and it is worth it to bypass 2 closer Toyota dealers in favor of this one. There is nothing but positive words from all the people who I know that also count Falmouth Toyota as the only place to buy and service a vehicle. I would urge anyone looking for car or truck to not only check them out but ask for David Digravio , the person who sold me 2 trucks! More
by tonyzehnder@gmail.com
October 25, 2022
This is the first time we were aware of a Toyota dealership so near of where we live. And also thank very much Ken Collings for being very, very accommodating with my wife and I. Very honest and so dealership so near of where we live. And also thank very much Ken Collings for being very, very accommodating with my wife and I. Very honest and so honest. This has never before, for years elsewhere. We will really advise other people regarding them. More
by renelavoie
Employees Worked With
October 24, 2022
This dealership was unlike any others. Brian made everything so easy and enjoyable. I’d recommend this dealership to anyone I know as the experience couldn’t have been any better! Brian made everything so easy and enjoyable. I’d recommend this dealership to anyone I know as the experience couldn’t have been any better! More
by DeeDee
