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Falmouth Toyota
Buzzards Bay, MA
1,910 Reviews
Falmouth Toyota has been owned by Tom Murphy since 1982. The dealership has grown over the years because of both Toyota's success as a manufacturer in building some of the best vehicles in the world and Falmouth Toyota's commitment to its customers and its employees. Tom Murphy has created a business that genuinely cares about its customers and its employees. That is why you continually see the same faces everytime you come here for service or sales and we see the same customers over and over again. For example, our Service Manager Tony Martino has been with us since 1990, Dave Carson Parts manager since 1996, David Digravio sales consultant since 1989, Joanne Brandrup receptionist since 1989 or Mike Conroy General Sales Manager since 1982! You will also always see Tom Murphy Sr and his sons, Matt Murphy the general manager and Tom Murphy Jr the internet manager, at the dealership.
Your sales experience here will be different than anything else you will experience at another dealership. Our salespeople know their product and have all been with us for several years. They are all professionals who treat their customers with respect. You won't have to speak with three different sales managers trying to close the sale on the first day you visit the dealership. We understand that your vehicle purchase is a big decision and we will give you the time and all the information you need to make an informed decision that you will be happy with for years to come.
Our service department has some of the best technicians in the business, such as Brian Bertrand who just received his Master Diagnostic Technician certification, which involved years or schooling, classes and a final exam that took approximately 30 hours to complete! Our mechanics have decades and decades of combined Toyota experience which means they know how to diagnose even the toughest problems and give your Toyota the proper maintenance it needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,910 reviews
July 14, 2023
We didn't expect to have to buy 2 cars within a couple of weeks but that is what happened. Our first experience was so good why wouldn't we go back? We are very happy with the Rav4 and Highlander. Thank y weeks but that is what happened. Our first experience was so good why wouldn't we go back? We are very happy with the Rav4 and Highlander. Thank you Brian and Justin. You made the buying experience a pleasure. More
by MLMVLL
July 13, 2023
I really enjoyed working with Amy and Brian. Purchasing the new SUV was easy and fast. Falmouth Toyota is a superb dealership. Thanks. Purchasing the new SUV was easy and fast. Falmouth Toyota is a superb dealership. Thanks. More
by Stinger22
July 09, 2023
Best experience purchasing a vehicle. I will never go anywhere else! Employees were so helpful and honest. I will never go anywhere else! Employees were so helpful and honest. More
by Amandaagould
July 02, 2023
I’ve bought several cars/trucks from Falmouth Toyota and it’s always been a great experience. it’s always been a great experience. More
by remora25
June 27, 2023
Falmouth Toyota is a one of a kind auto dealership. Honesty, integrity and friendliness are three words that best describe the people and their mission. Maria in sales was incredibly helpful, patient a Honesty, integrity and friendliness are three words that best describe the people and their mission. Maria in sales was incredibly helpful, patient and diligent throughout the whole process. More
by UniFirst
June 21, 2023
An extremely professional, and knowledgeable dealership with the best run service department I have ever experienced anywhere. with the best run service department I have ever experienced anywhere. More
by Seasiderick
Employees Worked With
June 19, 2023
Jeff and Jared were both very helpful and NOT pushy, and NOT taking a lot of my time. So pleasant to go to look at a car and hear about warranty and sales options without scare tactics or pushy guilt trippi NOT taking a lot of my time. So pleasant to go to look at a car and hear about warranty and sales options without scare tactics or pushy guilt tripping. Not much experience with the service department yet. Went for inspection at 730 but the inspector doesn't arrive until 800. More
by New Highlander
May 30, 2023
No one else can duplicate the service and care you get all around at Falmouth Toyota all around at Falmouth Toyota More
by Cobak6
Employees Worked With
May 23, 2023
Great sales team with Ronnie always looking proactively for what our needs are and service team is excellent! for what our needs are and service team is excellent! More
by johnjuliek
May 23, 2023
I primary reason for coming in was to have an oil change. However the service tech noticed that the frame rails on my truck were rotted through. I'm quite puzzled since this problem has never been brought to However the service tech noticed that the frame rails on my truck were rotted through. I'm quite puzzled since this problem has never been brought to my attention. My 2010 truck has not been to any other dealer or shop. I have always brought my truck to Falmouth Toyota where I feel that my vehicle was always being inspected when it was on the lift. After learning of the problem I quickly went over to Ken Collings whom I have worked with before. We secured the Tacoma that was available and with the assistance of Jared in the finance departmentI drove home that truck that very day.I am very pleased with the way the day worked out and the truck I purchased. Regards, Bruce Baxter More
by 41473
