Falcone Automotive

Service Visit The staff at Falcone were professional and friendly. The prices were also reasonable, basically I was not tempted to try and do it myself based off of The staff at Falcone were professional and friendly. The prices were also reasonable, basically I was not tempted to try and do it myself based off off the cost. The time it took was also very good. Overall it was the type off experience that I would like each time I get my car serviced. Oh, and the waiting area was very nice, I forgot to eat breakfast so I was especially thankful. More

Doing things the right way!!! Dealt with Bob, Tffany, and Jon to make for the truly outstanding purchase experience that I had this past week, GREAT JOB!!! and thank you Dealt with Bob, Tffany, and Jon to make for the truly outstanding purchase experience that I had this past week, GREAT JOB!!! and thank you More

Fantastic service My buddy and I went to Falcone to have the wheel bearings replaced on his a4. First off this is a VW dealership that doesn't normally work on audis so My buddy and I went to Falcone to have the wheel bearings replaced on his a4. First off this is a VW dealership that doesn't normally work on audis so I was surprised they agreed to do the work and for the same price as the little mechanic shops around us. When we got there they did up the paperwork then drove the car. They told us that one of the wheel bearings was bad but they weren't sure about the other. They also told us they misquoted the price to us but we're going to honor what they said over the phone. They also told us that they would replace one bearing then drive it again to test and then do the other one if it needed it, so if only one was bad they would save us some money( this also took them twice as long and they didn't make any more money off of it). While we waited a salesperson talked with us, let us test drive some of their new cars, then gave us a loaner car for the day. In the end the work was done correctly and for a good price. Keeping in mind that we are college students and have never bought a car from them, they were exceedingly accommodating and helpful. For a small dealership they blow all the big ones out of the water. More

My husband and I have made two purchases at Falcone now. On the first purchase, we had seen a Mini Cooper listed on their website and went in to test drive it and potentially buy it (which we ended up getti On the first purchase, we had seen a Mini Cooper listed on their website and went in to test drive it and potentially buy it (which we ended up getting). We were told had a couple from Chicago driving down to see it that day, and although they had been encouraged to put a small refundable down payment to hold it, the couple did not. Sorry for them, but good for us. The process was very smooth and pressure-free. Bert went out of his way to create minimal stress for us, and the owner was there working, himself, on a Saturday morning. I was impressed at the staff's professionalism and hospitality! Then we needed to trade the Mini in for a 4-door a few months back, so we went back to see Bert, because he was just so nice and down to earth compared to other car salesmen we had experienced in the past (at other dealers). He wasn't in the office at the very moment so we worked with Dan (I THINK that's his name) and he was good too, but we were honestly looking forward to helping Bert get the "credit", but it wasn't like that -- Bert ended up jumping in and out of the transaction whenever he could to help get us out of the door happy! What I really love about this dealership is that it doesn't feel like a dog-eat-dog environment. At Falcone, it's more like they are a family and realize that if they all give 100%, they'll all succeed in the end. When we finally were about to drive the VW off the lot, Bert (although he wasn't the one who "sold" us the car) took the time to go over some neat features and offer some personal insight about the car's components. This was on a Saturday and then on Monday, Bert realized we still needed to sign a couple documents and personally came to me and my husband's workplaces due to our special circumstances and availability. Overall, great experience now twice and highly recommended for a no-nonsense, straight-forward, pressure-free purchase! And if you've seen Falcone's commercials, "no dealer fee --EVER"...it's true! More

I found the staff at Falcone Subaru helpful and easy to deal with. They were ready with answers when I had questions, but Russell mostly let the car sell itself. I didn't feel pressured at any time. I v deal with. They were ready with answers when I had questions, but Russell mostly let the car sell itself. I didn't feel pressured at any time. I visited the dealership 4 times over 4 months during the process of choosing a new car. They provided the lowest initial quote compared to the other local dealers, and were competitive with the 5 other dealers I got quotes from in a 200 mile radius. I could have probably gotten a better price, but I'm happy with what I paid and the minimal amount of haggling. More