
Faith's Toyota Ford
Westminster, VT
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I showed up they had me scheduled a different day. It was they’re mistake. They got me in still. They asked if I called ahead to make sure they’re was a rental available. I said I was not told to do It was they’re mistake. They got me in still. They asked if I called ahead to make sure they’re was a rental available. I said I was not told to do that. They’re mistake again. They got me a rental and I was on my way. So communication needs to be ALOT BETTER!!! More
I would give a negative stars review if I could, but they don't allow for that. They are the worst dealership I've ever dealt with. I had a finance manager yelling at me because THEY neglected to inform me don't allow for that. They are the worst dealership I've ever dealt with. I had a finance manager yelling at me because THEY neglected to inform me that there was additional paperwork to complete after I thought I padi off my vehicle in full. Then, they charged me an additional $300 to finish the transaction that THEY should have apprised me of. THEY SUCK! STAY AWAY from Faith's Toyota Ford!!!! Their personnel are condescending, rude and money grubbing pieces of "you-know-what!" More
Hands down, the best vehicle purchasing experience I have ever had the privilege of! I cannot say enough excellent things about Casey Bonas, my sales representative, and my finance manager, Colby Bonnette. C ever had the privilege of! I cannot say enough excellent things about Casey Bonas, my sales representative, and my finance manager, Colby Bonnette. Casey delivered excellent customer service, listened to what I really needed, and advocated for me every step of the way. He always took the time to take my calls, text messages, and emails. I received a response almost immediately every time! Then there is Colby. Excellent finance manager. Clearly knows his job well. He was very detailed in his explanation of each form with me and didn't speak fast like a lot of others do. I did not feel rushed or confused or hesitant about signing anything. Colby fought hard with the banks to get me a good deal and get my payment where I needed it. I would say the Faith Toyota is the place to get your next vehicle and that dealership should count themselves lucky to have Colby and Casey on their staff. I have never seen two individuals represent their employer so well. They were kind, friendly, knowledgeable, efficient, and organized, and delivered a fantastic product! I can't thank you two enough!!!! More
Worked with internet sales, an appraiser and sales manager for a week on a “guaranteed” price for my 2021 F150. We gave them the VIN, full photos of the whole truck, and the Ford account information. manager for a week on a “guaranteed” price for my 2021 F150. We gave them the VIN, full photos of the whole truck, and the Ford account information. When we arrived the sales manager was extremely rude and hostile and immediately proceeded to renegotiate their “guaranteed” offer by $8000 less and said they didn’t know what trim it had….but they had the VIN and full photos, documents, registration etc. We even asked out right if they would do this and we were told that it was a sure thing and the sales manager wanted the truck. Awful customer service and business practice. More
Bought a used forerunner there last week and very dissatisfied, needs frame repaired as well as power steering and transmission repair. DO NOT TRUST THEM, only dealership that ever screwed me on a de dissatisfied, needs frame repaired as well as power steering and transmission repair. DO NOT TRUST THEM, only dealership that ever screwed me on a deal. Will seek legal advice from Burlington state offices. More
We bought out our Prius lease. So easy. Experienced, no pressure, sales rep, Chris helped us through. Finance person, Dan, got us the best rate for the balance and in two hours we So easy. Experienced, no pressure, sales rep, Chris helped us through. Finance person, Dan, got us the best rate for the balance and in two hours we “owned” our car instead of leasing it. We’ve been with this dealer for more than 10 years and Faith has continued the great service. More
Helpful. Non condescending salesman, Trinity was AWESOME! Could NOT love my new truck more!!! Trinity read my list of "wants" that I filled out ahead of my vi Non condescending salesman, Trinity was AWESOME! Could NOT love my new truck more!!! Trinity read my list of "wants" that I filled out ahead of my visit and basically pulled that truck up for me to test drive! It was literally a dream come true for me. I have wanted a truck for 20 years and now am in a stunner! :) More