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Fairway Ford - Service Center

Greenville, SC

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38 Reviews

38 Reviews of Fairway Ford - Service Center

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November 23, 2024

DO NOT USE FAIRWAY FORD SERVICE! They SUCK. I spent $777 on 4 new tires, alignment and balance. They broke my tire pressure sensor and REFUSED to fix it. I had 3 people tell me 4 More

by Inge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t Remember Name
July 14, 2023

GO ANYWHERE ELSE ! ! Our Lincoln Navigator air conditioner fan was whining, cutting in & out and it wasn’t blowing cold air. Took it here for repair. Had a bill for over More

by Micheles8142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lindsay
October 16, 2020

I couldn’t be more pleased with the big truck service department of fairway Ford. My truck was under warranty and a dealership closer to my house could not fix problem! Was directed by Ford to take truck More

by Babell5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Gowan and Kelly Alexander
May 31, 2019

Excellent!! Received excellent service! Service was efficiently performed in less than forty-five minutes. We were welcomed and informed of all points of the ser More

by forddriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Collins
May 25, 2019

Truck Service and Warranty Work Very professional work and service. Just hope Ford Engineering gets a solution to my issue in a timely manner. Hard to believe Ford Engineers had know More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
May 21, 2019

Service OK.. complicated hand off procedures. A person meets you, asks you what you are there for even tho you have made a service appointment. Then that person turns you over to a service special More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
May 10, 2019

They made me feel like a valued customer. The service team is amazing. Upon my arrival I'm greeted and they listen to the reason that brought me back to the service department. More

by BROWN SUGAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom
April 15, 2019

Poor experience Car was in for a 3rd time regarding wipers fluid not working. It was not noted as told by the advisor that the hoses we cracked when last brought in More

by manny555
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dont remember Advisor's name
March 10, 2019

Disappointed Live long Ford owner. I bought my new Fusion from Fairway new in 2017. This was my 13th brand new Ford vehicle. This most recent visit was a service More

by Ford13Knight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I did not get a name as their was no introduction.
February 22, 2019

Outstanding Service I was very impressed with how quickly they were able to get my car in for service especially since it was just for the 35,000 mile maintenance that ne More

by Nancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom
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