Fairway Ford

Poor Service including damage to the car, and bad advice. Have had two experiences with this group where I got my Subaru back in worse shape then I gave it to them in. Once was for warranty service on the ra Have had two experiences with this group where I got my Subaru back in worse shape then I gave it to them in. Once was for warranty service on the radio. Once on this latest passenger side airbag recall. Both times they damaged the dash as they took it out and reinstalled it. And the damage they did was obvious. They just ignored what they did and hoped we wouldn't see it. And they refuse to make it good. Also got some dangerous advice from the service advisor who allowed us to drive the car off the lot with the Airbag light on not knowing that if the sensor was bad that the airbags would not deploy in an accident. Won't but another car there. Won't take my car there for Service. Buyer beware!!!! More

Poor service for minorities I went to this dealership a couple of times - as did some of my friends (also minorities) - and we got poor service each time. I was ignored and/or t I went to this dealership a couple of times - as did some of my friends (also minorities) - and we got poor service each time. I was ignored and/or treated rudely or curtly by the service people. However, I noticed they treated the white customers differently and better. I don't know, maybe the service people were having a bad day or something, or maybe they just have their own favorite 'kinds." Whatever their deal is, I ain't coming back. More

Service appoitment I took my Outback in for a 12.000 mile checkup. They did the oil change, tire rotation and system check and I was out of the dealership in less than 1 I took my Outback in for a 12.000 mile checkup. They did the oil change, tire rotation and system check and I was out of the dealership in less than 1 hour. Very satisfied. More

Poor service and mechanic work Had my 2004 F150 in to have them replace some parts that you would think they could handle. Worst decision I ever made. I brought them my truck with p Had my 2004 F150 in to have them replace some parts that you would think they could handle. Worst decision I ever made. I brought them my truck with parts that every forum I read said the 5.4 3v had issues with. All they had to do is install the parts change oil filter and add oil. I got the call your truck is running fine come pick it up. Well I did didn't get home truck broke down on the way home. Before I picked it up I was told that the shop manager drove it after the parts were installed. He drove it down the highway no issues. Strange I drove down the same highway only made it passed one exit turned off on the next exit motor started knocking and check engine light came on motor shut down. It was only 3 miles from the dealership. I called them telling what happened they had to tow it back. Well of course they waited one full day to look at it. I get a call they couldn't find nothing wrong. I said did you let it warm up. After that now they said oh we see what you meant. I HAD TO TELL THEM HOW TO TROUBLE SHOOT MY ON VEHICLE. So to make a long story short my truck hasnt ran right since now they telling me I need I new engine which they messed up. I suggest if you want to buy or get your car or truck serviced go somewhere else. More

Wouldn't give good price Tried to purchase a new vehicle very difficult to deal with and non negotiable on pricing. Just a bad overall experience ending up purchasing a Toyota Tried to purchase a new vehicle very difficult to deal with and non negotiable on pricing. Just a bad overall experience ending up purchasing a Toyota the next day with no issues. More

Great work! Took my truck to Fairway after an accident. The front end was pretty bad when I took it in. The repair work they did was outstanding. It looks better Took my truck to Fairway after an accident. The front end was pretty bad when I took it in. The repair work they did was outstanding. It looks better than it did before the accident. I couldn't be happier. Not only did they do a great job on my truck, they were also very friendly and great to work with. I'd like to thank TJ Whitt and the rest of the Fairway team that did such an amazing job! More

"Great Service" Constantly quick and willing to help! Great customer satisfaction & vehicle service from Paul Cunningham and the rest of the Fairway Ford Team. I like the team work, friendliness and Quali Great customer satisfaction & vehicle service from Paul Cunningham and the rest of the Fairway Ford Team. I like the team work, friendliness and Quality service! More

Excellent Service Misty Chapman was extremely professional and yet treated us like we were good friends., That is a hard thing for most people to do, but she did it wi Misty Chapman was extremely professional and yet treated us like we were good friends., That is a hard thing for most people to do, but she did it with the utmost of courtesy and friendliness. Excellent employee...definitely a keeper. More

Kent did a great job on follow up with my internet request! Thank you for yet another great buying experience!! I'll be back for sure request! Thank you for yet another great buying experience!! I'll be back for sure More

I just have to say that dealing with Chris and the rest of the company recently was the best car buying experience I have ever had. There was no insane haggling back and forth, everyone was extremely nice of the company recently was the best car buying experience I have ever had. There was no insane haggling back and forth, everyone was extremely nice, and we reached a deal in no time. I have already started telling friends and family how smoothly everything went and that I will definitely buy from them again. More