Fairway Ford, Inc.

Kent did a great job on follow up with my internet request! Thank you for yet another great buying experience!! I'll be back for sure request! Thank you for yet another great buying experience!! I'll be back for sure More

I just have to say that dealing with Chris and the rest of the company recently was the best car buying experience I have ever had. There was no insane haggling back and forth, everyone was extremely nice of the company recently was the best car buying experience I have ever had. There was no insane haggling back and forth, everyone was extremely nice, and we reached a deal in no time. I have already started telling friends and family how smoothly everything went and that I will definitely buy from them again. More

This dealer is the worst I have ever seen! I took my vehicle to them for their "expert advice" only to find out they are not experts at all. I ended up forking out $600.00 just to find out what was wron vehicle to them for their "expert advice" only to find out they are not experts at all. I ended up forking out $600.00 just to find out what was wrong with my vehicle. Long story short, they NEVER did find out what was wrong with it, but ended up costing me more and more money until (after a year) finding someone who was honest and knew right what to do. I do not have time to write a full review, but I do intend on writing more. Please trust me until I have time to finish my story... Fairway Ford will not only rip you off, but their not professional or knowledgeable at all! It's sad I had to pay them to trouble shoot and do guess work on my vehicle. Please be aware that the "good reviews" you are reading are probably not from real people, but from fairway them self writing their own reviews. I know way to many people who have had problems with this place and they are glad to rip you off and leave you with the same problems you paid them to fix! More

Great experience. This dealership did everything they said they would do and followed up even after the sale several times. The Salesman, Steve State, did a very good job in staying on top of everything said they would do and followed up even after the sale several times. The Salesman, Steve State, did a very good job in staying on top of everything and was very pleasant to work with. More

Many service related issues. Unresolved repairs. Each time we get car repaired new items then need fixing after repair is done. Do not trust them! time we get car repaired new items then need fixing after repair is done. Do not trust them! More

Salesman was VERY RUDE and INSULTING from the start. Told us we couldn't test drive a Mustang unless we were going to buy it, because he "can't sell it with miles on it". No, we don't know if we're goi Told us we couldn't test drive a Mustang unless we were going to buy it, because he "can't sell it with miles on it". No, we don't know if we're going to buy it...that's what a test drive is for! (Not to mention a long test drive only puts maybe 15 miles on it.) Then we asked him his name (so we could complain to the manager) and his response was "What's MY name? What's YOUR name?!" So rude. Never going back there, and warning all my friends to stay away. More

My wife and I stopped in to look at a new or used Ford truck and were met on the lot by Mr Rice. Mr Rice was very helpful comparing the features of the different vehicles. Once we had selected a truck w truck and were met on the lot by Mr Rice. Mr Rice was very helpful comparing the features of the different vehicles. Once we had selected a truck we wanted, Mr Bullock began assisting us with our purchase. It was late in the evening and we had two small boys with us. Mr Rice and Mr Bullock did everything they could to speed up the process and make it as easy as possible to get into our new vehicle, even going so far as to "babysit" our two children while we finalized the deal. We were very happy to have such a positive experiance. We would highly recommend doing business with the Fairway Ford dealership and their sales team, all of them were top notch. 11/16/06 A follow up. Shortly after our purchase, we noticed that the passenger side window would roll down, but not up. I called Mr Rice and told him our problem and he didnt hesitate to tell me to bring it back in. I brought it to the service department and was met by Mr Rice. He explained everything to the service department who offered the shuttle service to me if I needed it. The repair (a faulty switch) was promptly fixed with a minimum of hassle on my part. Another great experiance. These guys understand what customer service is! More

I worked with Bill Ross of Fairway Ford in Greenville. I live in Ft. Lauderdale and found the vehicle on Cars.com at this dealership. From the get-go Bill didn't fool around. He gave me a price that was w live in Ft. Lauderdale and found the vehicle on Cars.com at this dealership. From the get-go Bill didn't fool around. He gave me a price that was was so competitive I had no room (or cause) to haggle with him. We arranged as many of the details as possible over the phone with no guarantee on Bill's part that I was being truthful about the purchase. When I arrived Bill even came to get me at the airport. I was given the keys and left with the vehicle in the parking lot to run through my vehicle checklist while Bill prepared all the necessary paperwork. The vehicle is FLAWLESS and within 90 minutes of stepping foot in the store I was riding out with the vehicle. I was greeted by anyone who passed me while I waited and was never hassled in any way. I've bought over 15 vehicles at dealerships throughout the years and have visited many dozens more where the service was so horrible I dared not stay a moment longer. The experience I had with Bill Ross at Fairway Ford has taught me that I didn't know as much about car dealers as I thought I did. I would emphatically recommend Fairway Ford and especially Bill Ross. Thank you. More

This dealership worked with me and got me approved for a new Ford Fusion even though my credit isnt the best. I had gone to another dealership previously and been turned down even with a co-signer. With the new Ford Fusion even though my credit isnt the best. I had gone to another dealership previously and been turned down even with a co-signer. With the sales managers help I was able to finance and brand new car on my own. I would highly recommend this dealership to anyone I know. More

I was in the market for a later model but smaller vehicle for my wife becuase she had become completely frustrated with her 2004 GMC Denali XL. It was too big, heavy on gas, and the windshield leaked in heav for my wife becuase she had become completely frustrated with her 2004 GMC Denali XL. It was too big, heavy on gas, and the windshield leaked in heavy rains. I stopped at Fairway Ford's to browse through their pre-owned vehicles. A 2008 Explorer caught my attention so I took a closer look. I gave the Sales Rep my information to see if I could get lucky but the deal was rejected. He called on his Sales Manager, Jerome Bullock to assist him with the sale. Jerome came to the pre-owned lot, introduced himself, took some additional information and said he would be back in a few minutes. Jerome returned and said not only was he able to improve our interest rate and reduce the payments, but he managed to push the purchase through Ford Motor Credit. This was a huge accomplishment for us because our spotty credit usually landed us in the office of a predatory lender who did not have our best interest at heart. Thank you Jerome and Fairway Ford you are heaven sent!!! Mr and Mrs Anthony J. Neal United States Army Retired More