Fairway Chevrolet Buick GMC

I negotiated a deal in writing on a new vehicle that was in transit. Estimated to arrive December 24 th. The truck took longer to arrive, over 2 months, but the general manager honored the original trad in transit. Estimated to arrive December 24 th. The truck took longer to arrive, over 2 months, but the general manager honored the original trade in value offer. I was treated fairly. More

Mark the fleet guy worst customer service ever and lies, Scott the guy behind him all bad guy claims to be a manager but when it’s time to manage and show customers service he is far form it, stay away form Scott the guy behind him all bad guy claims to be a manager but when it’s time to manage and show customers service he is far form it, stay away form there service department these two guys seem to think they know it all, and if you disagree with what they say all they have no problem to treat you like you don’t matter. More

Excellent staff, very helpful and knowledgeable. We are shopping around to make sure theis is the vehicle we want to purchase, but will definitely keep this dealership in mind. shopping around to make sure theis is the vehicle we want to purchase, but will definitely keep this dealership in mind. More

Looked at a truck out here never gave my permission to Looked at a truck out here never gave my permission to run a credit check was only looking and they pulled my credit without any of my information e Looked at a truck out here never gave my permission to run a credit check was only looking and they pulled my credit without any of my information except for my name an email More

Pure lies catch you wasting your time and they don't even call you to tell you that they didn't approve you, you have to call them because you are no longer important if you don't have good credit, don't was call you to tell you that they didn't approve you, you have to call them because you are no longer important if you don't have good credit, don't waste your time and the little credit that all the dealerships have. of cars are the same and especially if you act I deal with Latinos as one is the worst really.....----puras mentiras te asen perder el tiempo y ni siquiera te llaman para decirte que no te aprobaron tu tienes que llamarlos a ellos porque tu ya no eres importante si no tienes buen crédito no vallas a perder tu tiempo y el poco crédito que tienes todos lo concesionarios de carros son iguales y sobre todo si ases trato con latinos como uno es lo peor de verdad More

I made an appointment several days ago for service today. I showed up on time and the service writer said it will be 2-3 days before they can look at my vehicle. This makes having an appointment a complete I showed up on time and the service writer said it will be 2-3 days before they can look at my vehicle. This makes having an appointment a complete joke. We left and are not returning. More

This dealership corrected a mistake on sales price and worked everything out for me which I am grateful. I would reccomend them to anyone. All of the support employees are great to work with as well. worked everything out for me which I am grateful. I would reccomend them to anyone. All of the support employees are great to work with as well. More

I bought a 2017 Nissan Truck in April 2021, it is now August 16th. I have never received the title. I called DMV Carson city. they told me it has never been received. Fairway Chevy will not return my August 16th. I have never received the title. I called DMV Carson city. they told me it has never been received. Fairway Chevy will not return my calls. My Lien Holder is very upset, I have received tickets for no plates or registration. But have paid for the title transfer. This is the worst service I have ever received from any dealership. More

At one time they had a good service dept but not anymore. We went there because of what we heard but what a lie. We had a 11:00. Appointment and 3 hours latter they’ve not touch the vehicle. Terrible servi We went there because of what we heard but what a lie. We had a 11:00. Appointment and 3 hours latter they’ve not touch the vehicle. Terrible service and don’t yank your Chevy gmc or any vehicle for service. I spoke with other customers and they stated the same. Never agsin More

WEnt to Fairway Chevy to have AC inspected. Said I needed a new ac compressor. The advisor said they had parts in stock. I got the bill and it was $1740 dollars but only $319 for the part. It was $1343 in la a new ac compressor. The advisor said they had parts in stock. I got the bill and it was $1740 dollars but only $319 for the part. It was $1343 in labor. It equates to $223 an hour for the 5-6 hours it took. The customer service lady said they used a book to find out how long it should take then billed a flat rate for 8 hours when it only took half the time.No labor rates posted in service area. Never told about the flat rate scam. Don't go to this business. I have gone for years and they used to charge a standard labor rate, now they try to swindle you and overcharge. Avoid this business!!!!!!! The business won't negotiate to get my money back for over charged labor fees. They do not care about customer satisfaction. I have had Chevy for 20 years, but thank goodness I am trading suburban in for Escalde. Im sure their sales guy will be upset when I tell him all for being overbilled by $500 dollars More