Fairway Chevrolet Buick GMC | Page 3

They warned me a car I was interested in had some issues. They could have said nothing. I think they pulled it out of their inventory and did what was right yet again. They could have said nothing. I think they pulled it out of their inventory and did what was right yet again. More

I have dealt with Dan Gough many times over the years. He always goes above and beyond to make the transaction go smooth. Sometimes things are out of his control but he always tries to make it right. I wo He always goes above and beyond to make the transaction go smooth. Sometimes things are out of his control but he always tries to make it right. I would continue to buy from him. More

Took them 9 days to post pics of this car on the internet, and then the pics weren’t very good. Carlos was very nice, but they hadn’t sold out of state (baffling to me) so that took way to long. internet, and then the pics weren’t very good. Carlos was very nice, but they hadn’t sold out of state (baffling to me) so that took way to long. More

Very disappointed with the service. After doing research on the web, I found a vehicle advertise for a decent price. When I reach the dealership, I was notified that the vehicle had alr After doing research on the web, I found a vehicle advertise for a decent price. When I reach the dealership, I was notified that the vehicle had already been sold. The sales person showed me a similar vehicle with 3000 less miles but a price increase of $2500. Since we did not agree on a price that I thought was suitable for the vehicle, I stepped out and walked away. Two days later I received a text from the sales person, asking if I was still interested in purchasing a vehicle to which I responded yes and the conversation went dry after that text. A day or so afterwards I go online and find the same vehicle they were selling me for a higher price was now advertised at $1000 less than what the original vehicle I went to see was advertised for. I decided to give the dealership a second chance I reached out online was texting a representative, but they could not confirm that that vehicle was in stock after being online for about 30 minutes. The next day I went to the dealership to inquire about the vehicle went up to a sales person, and said that I was interested in that specific stock number, after research they were not able to locate the vehicle again and just said the vehicle was sold two days prior. Now the sales person was trying to put me into another vehicle, the same model once again at a higher sales price. Two different times a vehicle they show online ended up being “sold” More

After i wouldnt agree to the deal the sales men isulted me. when i told him to lose my number because of his rudeness he said and i quote " Dont worry about it ill make sure to kill this deal" so i couldnt me. when i told him to lose my number because of his rudeness he said and i quote " Dont worry about it ill make sure to kill this deal" so i couldnt even work with a differnt sales person. I have been buying cars for years in this valley and never have i had such a hostile sales person as i had at Fairway Chevrolet. I hope the managment team reviews the employees text messages because in all in writing. i would give 0 stars if it would allow me. More

Emailed about a used truck and the salesperson did pics and videos within 5 minutes of talking to them-unbelievable! From Michigan so don’t know if I’ll but here, but definitely a fast response and friendl and videos within 5 minutes of talking to them-unbelievable! From Michigan so don’t know if I’ll but here, but definitely a fast response and friendly service! More

Bring the car here at service department for them to check the excessive rear end play of my Dad’s 2022 GMC Canyon. Service advisor Cera Oakley get the car and she said they will let me know the issue a check the excessive rear end play of my Dad’s 2022 GMC Canyon. Service advisor Cera Oakley get the car and she said they will let me know the issue after 2 days what they can find on the truck. We took an uber home because they dont even have a shuttle cars available here. 15 after we drop of the truck to them they already calling my Dad and said there is nothing wrong with it. They dont even test drive the car due to time limit. So after 2 day they called us and asking us to pick up the truck. There are no repair done with the truck because they said they cannot duplicate the noise and the excessive movement of the wheel is normal. Wow! BeCareful bringing the car here people. Lazy and unprofessional from the manager Martin Gonzalez to the people under him🤬😡 More