
Fairview Ford Sales
San Bernardino, CA

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Inquired about a F150 on Edmunds and received the barrage of dealer notification, especially from this place. Got an "E price guarantee" via email with fine print suggesting you will not quality for all of t of dealer notification, especially from this place. Got an "E price guarantee" via email with fine print suggesting you will not quality for all of the incentives included. Asked to understand how to qualify, and no answers. Spoke to 3 salesmen, one sales manager, and nobody else who can answer this questions. They refuse to answer it. Left a message for a different sales manager to call me back, and again, no contact. This place is a joke, sales ideas that only infuriate people serious about buying a vehicle because they are wasting people's time. Marco Garcia was the initial contact, stay away from emails by him. He has dropped the ball far too many times. Wouldn't buy a vehicle from this place. More
Received a guaranteed price quote on a new ranger4x4 xlt via email. But after driving in and 2+ hours of frustration they could not come close. very poor business ethics. I feel sorry for employees that m via email. But after driving in and 2+ hours of frustration they could not come close. very poor business ethics. I feel sorry for employees that must work with others that are so greedy. More
Terrible dealer Beware this dealership! They lie and play duty games with leases. They make an offer by phone, but when you come to them, they just say that they did Beware this dealership! They lie and play duty games with leases. They make an offer by phone, but when you come to them, they just say that they did not. Avoid sales manager Michael Jackson. More
Beware of the service department! I had an appointment to fix an exhaust leak on my motorhome (under warranty). I was very clear on the phone about the size (30ft) before making the appointment. I was told t fix an exhaust leak on my motorhome (under warranty). I was very clear on the phone about the size (30ft) before making the appointment. I was told they could handle it with no problem. I show up and drop it off. I get a call about 15 minutes later saying it’s too big and they need me to pick it up. I not only wasted my entire morning dropping and picking it up but i am no closer to getting it fixed. If they can’t figure out the size vehicle they can handle, I’d worry about what else they can’t handle. I recommend looking somewhere else. More
Lying Sales Reps Non Responsive Management. The sales rep lie here. Claim to have made repairs to car to meet sales agreement.. Dealership lied. I have obtained proof in writing. Upper managem The sales rep lie here. Claim to have made repairs to car to meet sales agreement.. Dealership lied. I have obtained proof in writing. Upper management has ignored me for over a month. Everyone I have came in contact with has been caught in a lie. Save your self the time and dont go here. Next step filing court case More
Fast Easy Process It was very nice working with Ricky and his team. The process was easy, the team was friendly, we felt like we were "in charge" of the interaction. It was very nice working with Ricky and his team. The process was easy, the team was friendly, we felt like we were "in charge" of the interaction. More
Purchased new E-450 I use Fairview Ford for all my Pickup and delivery truck needs. Always receive excellent service from the Fleet department. The parts department is to I use Fairview Ford for all my Pickup and delivery truck needs. Always receive excellent service from the Fleet department. The parts department is top notch as well. More
Amazing experience This is the third car I have bought from fairview ford. Every time I have dealt with Shannon Hicks and he has always made me feel like I was cared for This is the third car I have bought from fairview ford. Every time I have dealt with Shannon Hicks and he has always made me feel like I was cared for and given the best customer service possible. I appreciate everything he does for me and always goes the extra mile. I recommend him to everyone I know. Julian also went out of his way to make my experience a great one. Thank you More
Excellent Sales Team We love the 2018 Mustang we purchased last week on black Friday. We paid exactly what the newspaper ad promised. Jorge provide an excellent sales ex We love the 2018 Mustang we purchased last week on black Friday. We paid exactly what the newspaper ad promised. Jorge provide an excellent sales experience. More
Best Salesman Ever! I have now bought 7 cars from Robert Saavedra between us, our parents, and our friends. He is amazing and isn't your "typical" salesman. He doesn't o I have now bought 7 cars from Robert Saavedra between us, our parents, and our friends. He is amazing and isn't your "typical" salesman. He doesn't offer me things I don't want and he goes out of his way to make sure our experience is A+. I recommend him to everyone! More