Fairview Ford Sales
San Bernardino, CA
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July 2009: 2004 F250 6.0 Diesel taken for diagnostic concerns related to missing coolant and white smoke in exhaust. Hoppel told me that it was my egr cooler and oil cooler and my head gaskets had faile concerns related to missing coolant and white smoke in exhaust. Hoppel told me that it was my egr cooler and oil cooler and my head gaskets had failed. Consulted other diesel technicians who limit their practice to powerstroke vehicles only regarding the diagnosis. There is no test to perform and no way to determine if head gaskets have failed in conjunction with EGR cooler failure. I tool vehicle to another shop that specializes is powerstrokes. Replaced EGR cooler, oil cooler and flushed coolant system. After this repair, the head gaskets had not failed as this dealer claimed.When I went down to pick up my truck to have it repaired elsewhere, Hoppel said that his mechanic "tore the engine down to the point that he could conclusively determine the head gaskets had failed." Upon close inspection at the selected repair facility, it was found that not a single bolt, screw or any engine component had been touched. The phoney diagnosis of claiming head gasket failure was a ruse to convince the consumer to authorize un neceasy repair work.Fortunately, this ruse was discovered by the consumer before it was too late. This is the basis for my review herein. More

