703 Reviews of Fairfield Volkswagen - Service Center
Friendly and professional. Bought a chevy truck from Volkswagen. Sold me a warranty.. I was worried about what kind of service i may recive considering the circumstances. Howeve Bought a chevy truck from Volkswagen. Sold me a warranty.. I was worried about what kind of service i may recive considering the circumstances. However the service has been quite the opposite.Fairfield Volkswagen provides quality service with a professional and friendly environment. Would like to thank them for honest prompt service. More
Quick and easy. I went for a 20k mile service and my car was ready in less than an hour. Plus the service was free since it was included in the program whe and easy. I went for a 20k mile service and my car was ready in less than an hour. Plus the service was free since it was included in the program when I bought my car. More
job well done i don't need 25 words to say service was great, people very friendly, thanks Fairfield Volkswagen well done.i would recommend Fairfield VW anytime. i don't need 25 words to say service was great, people very friendly, thanks Fairfield Volkswagen well done.i would recommend Fairfield VW anytime. More
Thorough and economical Had a mishap with my engine oil cap. Splashed oil all under the hood. Covered the entire underbody of the vehicle. Thankfully nothing was damaged and Had a mishap with my engine oil cap. Splashed oil all under the hood. Covered the entire underbody of the vehicle. Thankfully nothing was damaged and within a very reasonable amount of time, they had me in and out an didn't break the bank. I can appreciate the level of service at this dealership. More
Problem still exists! Musty smell coming from a/c unit or blower still not fixed after 2 visits. After good smell of deodorizer or whatever was used went away the smell wa Musty smell coming from a/c unit or blower still not fixed after 2 visits. After good smell of deodorizer or whatever was used went away the smell was still there. More
Very pleased! Everyone was very helpful! My advisor Josh was friendly and the technician Josh did a great job. The service manager Stacey made a point to come out a Everyone was very helpful! My advisor Josh was friendly and the technician Josh did a great job. The service manager Stacey made a point to come out and introduce herself and told me if I needed anything to let her know. I will definitely recommend Fairfield Volkswagon to others. More
Warranty Repair The service department staff at Fairfield VW, are excellent in every way. Courteous & very professional, also very knowledgeable when it comes to answ The service department staff at Fairfield VW, are excellent in every way. Courteous & very professional, also very knowledgeable when it comes to answering questions about repairs & what to expect. I would highly recommend buying a Volkswagen from this dealership. More
Always gets it right This store always gets it right. I trust them and will always use Fairfield vw for my service and new car purchases. Thank you for caring This store always gets it right. I trust them and will always use Fairfield vw for my service and new car purchases. Thank you for caring More
service Service on my leased Volkswagen CC was performed in a prompt and thorough manner. My service manager was friendly and very helpful in every regard. Service on my leased Volkswagen CC was performed in a prompt and thorough manner. My service manager was friendly and very helpful in every regard. More
Awful, Overpriced Service My experience at Farifield VW service was awful. I brought my vehicle in for routine maintenance (20K miles). I confirmed that this would take 1 hou My experience at Farifield VW service was awful. I brought my vehicle in for routine maintenance (20K miles). I confirmed that this would take 1 hour. The person told me it would take less than 1 hour when scheduling. It took over 2 hours, which was a great inconvenience. The cost of the service was $340, which is astronomical considering they did nothing more than change the oil and check vitals. $200 of this price was labor, which reeks of price gouging. On the way home, the "low tire" pressure light came on, leading me to believe they didn't actually fill my tires. The service staff is rude--this is my third time at Farifield VW service. They have *always* been rude. I would never recommend anyone buy a vehicle from Fairfield VW or *EVER* use their service department. Shameful. More