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Fairfield Volkswagen - Service Center

Fairfield, OH

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703 Reviews

703 Reviews of Fairfield Volkswagen - Service Center

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September 18, 2016

Friendly and professional. Bought a chevy truck from Volkswagen. Sold me a warranty.. I was worried about what kind of service i may recive considering the circumstances. Howeve More

by LSCHURGAST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Lipsky, Max Edde, Chad Bernges
September 14, 2016

Quick and easy. I went for a 20k mile service and my car was ready in less than an hour. Plus the service was free since it was included in the program whe More

by Rachellee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Bernges, Kelli Marino
September 13, 2016

job well done i don't need 25 words to say service was great, people very friendly, thanks Fairfield Volkswagen well done.i would recommend Fairfield VW anytime. More

by RGCARBERRY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Bernges
September 09, 2016

Thorough and economical Had a mishap with my engine oil cap. Splashed oil all under the hood. Covered the entire underbody of the vehicle. Thankfully nothing was damaged and More

by OJAWWAAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Bernges
September 09, 2016

Problem still exists! Musty smell coming from a/c unit or blower still not fixed after 2 visits. After good smell of deodorizer or whatever was used went away the smell wa More

by jlinnemann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Bernges, Kelli Marino
September 08, 2016

Very pleased! Everyone was very helpful! My advisor Josh was friendly and the technician Josh did a great job. The service manager Stacey made a point to come out a More

by CKBUSBOOM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
September 08, 2016

Warranty Repair The service department staff at Fairfield VW, are excellent in every way. Courteous & very professional, also very knowledgeable when it comes to answ More

by Bobpasta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelli Marino, Ryan Shoemaker
September 04, 2016

Always gets it right This store always gets it right. I trust them and will always use Fairfield vw for my service and new car purchases. Thank you for caring More

by ALK0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike schwartz, Chad Bernges
August 31, 2016

service Service on my leased Volkswagen CC was performed in a prompt and thorough manner. My service manager was friendly and very helpful in every regard. More

by BARTRAIL39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Bernges
August 30, 2016

Awful, Overpriced Service My experience at Farifield VW service was awful. I brought my vehicle in for routine maintenance (20K miles). I confirmed that this would take 1 hou More

by CelDan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't Remember - I have his card in my car.
Sep 13, 2016 -

Fairfield Volkswagen responded

I would love the chance to discuss your visit in greater detail. Please call me at your convenience, I can be reached at 513.874.6980. Best Regards, Tony Blaine General Manager Fairfield Volkswagen tonyblaine@vwfairfield.com

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