Fairfield Volkswagen - Service Center

Knowledgeable and helpful Chad from service was very helpful and understanding as far as dealing with me and my sons car. . My son is in the military and has been out of the c Chad from service was very helpful and understanding as far as dealing with me and my sons car. . My son is in the military and has been out of the country so his R32 sat for years . This dealership got it up and running and safe for him to drive. The technition made sure we were aware of all problems with the car. Most helpful! More

10K Oil change and tire rotation First time getting service here; bought the vehicle here. Service staff was just as kind and courteous as the sales staff. Car was well taken care of, First time getting service here; bought the vehicle here. Service staff was just as kind and courteous as the sales staff. Car was well taken care of, washed and lightly scented with new car scent. Great service! More

120K Service 120k Service identified a carbon buildup problem during diagnostic that required attention. After an in-depth discussion, I authorized the repair. T 120k Service identified a carbon buildup problem during diagnostic that required attention. After an in-depth discussion, I authorized the repair. To accommodate the additional work that could not be completed as originally scheduled, a loner car was provided to minimize impact to my needs. More

20K Service on 2015 Golf GTI Always treated well by the staff and service performed in the time scheduled. Service has hours in the evening and Saturday for ease of access. Always treated well by the staff and service performed in the time scheduled. Service has hours in the evening and Saturday for ease of access. More

Avoid Fairfield VW !!! Brought car in for simple oil change they ended up screwing up the car to the point it needed to be towed to dealership for $500 worth of repair work. Brought car in for simple oil change they ended up screwing up the car to the point it needed to be towed to dealership for $500 worth of repair work. Frauds is the best way to describe this dealership, STAY AWAY!! More

Coolant leak solved quickly I had stopped in a few days before when my coolant light came on, Chad was quick to fill that backup and sent me on my way. I noticed more leaking on I had stopped in a few days before when my coolant light came on, Chad was quick to fill that backup and sent me on my way. I noticed more leaking on my garage floor after that and called for the appt. They gave me a great CC loaner but quickly had my issue resolved! Everything was well in order and quickly resolved. More

Very Quick and Professional Our Pasat went in for its first oil change at 10,000 miles. It was done quickly and our car was even washed! Great people and techs! This is our third Our Pasat went in for its first oil change at 10,000 miles. It was done quickly and our car was even washed! Great people and techs! This is our third VW from the fine folks at Fairfield and they have always done a great job... More

Timely service, great customer service, great staff. Title says it all. Chad is a great guy and employee He always has good information to share as well as good explanation for the work done Title says it all. Chad is a great guy and employee He always has good information to share as well as good explanation for the work done More

Problem with turn signals Problem fixed as it always is. The VW staff is always pleasant and professional. I have bought three cars here over the years and will continue to do Problem fixed as it always is. The VW staff is always pleasant and professional. I have bought three cars here over the years and will continue to do so. More

verry good very good people bought tiguan for my sister in law last week. always great service and great people to work with.chad is always smiling when we pull very good people bought tiguan for my sister in law last week. always great service and great people to work with.chad is always smiling when we pull in the garage . More