Fairfield Volkswagen - Service Center

Outstanding dealer visit after recent move to Cincinnati I recently moved to Cincinnati and chose Fairfield VW due to its proximity and online reputation. Outstanding service experience. Stephanie was grea I recently moved to Cincinnati and chose Fairfield VW due to its proximity and online reputation. Outstanding service experience. Stephanie was great to work with. The work was accomplished just as promised. I took advantage of their comfortable waiting area, good coffee and wifi, to get work done while I waited. Look forward to my next service appointment! More

Great job! Service staff is always courteous and professional. I appreciate Chris spending the time to review all of the service items to be completed during th Service staff is always courteous and professional. I appreciate Chris spending the time to review all of the service items to be completed during this service visit, including the cost and estimated time for completion. Work was completed on time and at the cost he quoted. Great job! More

Good experience The facility is very accommodating and the service staff is very friendly and courteous. An overall very good experience that I would recommend to ot The facility is very accommodating and the service staff is very friendly and courteous. An overall very good experience that I would recommend to others. Thank you! More

Thank you! After being in an accident, I brought my car to this dealership to be fixed. They did a great job on the body work, and had my car finished in no tim After being in an accident, I brought my car to this dealership to be fixed. They did a great job on the body work, and had my car finished in no time!!! Very friendly employees, too. More

Good service I always went to this vw location.The guy was very nice. The service was very fast. The price is good too. I definitely come back. I always went to this vw location.The guy was very nice. The service was very fast. The price is good too. I definitely come back. More

Great service Stephanie and her team gave great customer service. They got me in and out of service in a timely manner. She was awesome to work with!! Stephanie and her team gave great customer service. They got me in and out of service in a timely manner. She was awesome to work with!! More

Great experience! Very accommodating, customer service was super nice! They were very busy but still made sure I had a loaner car and took care of all the issues with m Very accommodating, customer service was super nice! They were very busy but still made sure I had a loaner car and took care of all the issues with my car. More

Stacey Riggs, Service Manager is awesome!!!! It’s so....refreshing to know that you can have a car that you truly love and be able to take it to the dealership and drop it off to someone you trus It’s so....refreshing to know that you can have a car that you truly love and be able to take it to the dealership and drop it off to someone you trust. A person who cares about the customer and has integrity. I’ve been a Volkswagen customer for the past 20 years and it’s great to have Stacey Riggs taking care of my vehicles. More

Timely manner The one thing I can say that it didn't take long for my repair to get done. I really appreciated that due to paying for a rental to use at the time. The one thing I can say that it didn't take long for my repair to get done. I really appreciated that due to paying for a rental to use at the time. More

Great Service Fairfield VW not only has great service and an awesome staff, but also a warm and comfortable atmosphere. Free coffee, tea or hot chocolate, candy and Fairfield VW not only has great service and an awesome staff, but also a warm and comfortable atmosphere. Free coffee, tea or hot chocolate, candy and vending machines too. More