Fairfield Volkswagen - Service Center

All good, mouse house found, wrong tires installed All was good at the VW. I really like the service desk and how I can see what is coming, etc. The only issue was I had asked for the Bridgestone Eco t All was good at the VW. I really like the service desk and how I can see what is coming, etc. The only issue was I had asked for the Bridgestone Eco tires that were on the Golf to be replaced and got Conti ProContacts because they were in stock. I could have come back for tires. Both tires were on sale and the Conti are rated for 55K miles vs. 70K miles on the Bridgestones and were a bit more expensive per tire. Other than that, it is always a pleasure. More

Great work!! Great body shop!! Thank you for putting my car back together for me after the accident!! I am very happy with the work that was done!! Great body shop!! Thank you for putting my car back together for me after the accident!! I am very happy with the work that was done!! More

Service Advisor (Liz) is amazing! Had my sons car in for some work. Liz took amazing care of us with timely updates on progress. She is professional, courteous and best of all... very Had my sons car in for some work. Liz took amazing care of us with timely updates on progress. She is professional, courteous and best of all... very knowledgeable! Would recommend Fairfield VW to everyone! More

New tires & alignment Stephanie did the service order and is great to work with and this is second time have dealt with her. She is on top of her game. Stephanie did the service order and is great to work with and this is second time have dealt with her. She is on top of her game. More

Great Service! Did a thorough investigation into issue with my car. They found a TSB that covered the problem. Made sure all my repairs were under warranty, and di Did a thorough investigation into issue with my car. They found a TSB that covered the problem. Made sure all my repairs were under warranty, and did them well. More

All good as usual I have always had good service here since I bought the car. Every VW employee that I have dealt with has shown both professionalism and attention to I have always had good service here since I bought the car. Every VW employee that I have dealt with has shown both professionalism and attention to detail as well as displayed a sense of urgency to do the job right and on time. More

Great Service! The service team was very friendly and well educated. The service was performed very fast. I really appreciate the car wash they gave after the servic The service team was very friendly and well educated. The service was performed very fast. I really appreciate the car wash they gave after the service was performed as well. More

Free recall service Nick and Liz (or it might have been Stephanie, I didn’t get her name) took good care of me and my car when I brought it in for a recall service. They Nick and Liz (or it might have been Stephanie, I didn’t get her name) took good care of me and my car when I brought it in for a recall service. They answered all my questions and even changed my key fob battery for me! I’ve never had anything but good, friendly and competent service at Fairfield VW. I won’t take my Golf anywhere else. More

Service of our vw Stephanie was great kept us informed on the vehicle. Great job by her. She is always friendly and caring above and beyond. We would totally recommend Stephanie was great kept us informed on the vehicle. Great job by her. She is always friendly and caring above and beyond. We would totally recommend her and your service department More

Oil change Stephanie was great. Helpful in phone And explained some things about the car which was helpful. Would recommend. She was very prompt and friendly t Stephanie was great. Helpful in phone And explained some things about the car which was helpful. Would recommend. She was very prompt and friendly to deal with More