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Fairfield VW Ford of Montoursville - Service Center

Montoursville, PA

4.7
604 Reviews

604 Reviews of Fairfield VW Ford of Montoursville - Service Center

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May 31, 2019

Inspection, oil change and tire rotation. The work was done quickly. I just bought my vehicle in February so this was my first experience with having my vehicle serviced. It was an easy proces More

by snyderd1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
May 30, 2019

Seat cleaning and inspection Andy specifically was awesome- will deal with him anytime. Was very accommodating and got me right in on such short notice. Had my car done so I could More

by EBARTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy
May 29, 2019

Way overpriced. Although my inspection was free, the charge for changing the oil and rotating tires was exorbitant. It was not worth driving an hour and a half, and More

by nicole.pritchard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I'm not sure.
May 31, 2019 -

Fairfield VW Ford of Montoursville responded

We are sorry for the inconvenience that this has caused you, from the notes that we have here the prices were stated over the phone prior to your visit with us. Again we do sincerely apologize for any stress this has caused you.

May 21, 2019

Not a happy customer The guy at the counter that waited on me was the most unhappy person! He needs to get a new job! Never isn’t got a thank you or a response from him wh More

by JLW112253
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not know his name
May 31, 2019 -

Fairfield VW Ford of Montoursville responded

We thank you for your response and bringing this to our attention. We will address this right away and make sure that every customer that walks in and out of our store is greeted and treated with the up most respect every time.

May 15, 2019

Wonderful We have dealing with Fairfield for many years. We have had nothing but positive experiences. Your employees bend over backward to accommodate us. T More

by joanmf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan (service), Nicholas Camburn
May 15, 2019 -

Fairfield VW Ford of Montoursville responded

It is our pleasure to be able to help in any way we can!!

May 13, 2019

Friendly, fast, Great customer service, courteous, friendly, had a vehicle waiting for me while my car was being serviced. Treated me with respect, great waiting room More

by JACKIERZ1769SOUTHARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy and Jordan
May 08, 2019

Excellent, helpfull staff and technicians Was able to schedule two (Fairfield Purchased) vehicles for inspection and free washes-- on the same day! They could scheduled the inspections so I c More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan, Andy, Donnie
May 08, 2019

Real pros. These fellows are real pros. They arrange appointments AT THE CONVENIENCE OF THE CUSTOMER, describe work to be done in a way that does not insult the More

by FDD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy, Donny
April 22, 2019

Swap out winter tires and summer tires I only needed my tires changed out. I called early in the week, and had an appointment by Friday. My two children and I waited in the waiting room a More

by KAF5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy
April 21, 2019

Good effort Thanks for the extra effort to get my VW Golf Wagen ready for my trip home to Massachusetts. It ran well and I am home in time for my other commitmen More

by marionmack2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy, and a nameless gentleman at the desk.
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