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Fairfield VW Ford of Montoursville - Service Center

Montoursville, PA

4.7
604 Reviews

604 Reviews of Fairfield VW Ford of Montoursville - Service Center

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October 21, 2019

Customer centric I have chosen to give fair field ford an excellent rating because i have found that they have a great staff who are friendly and willing to communicat More

by RRNIXON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Dreese
October 16, 2019

inspection I love working with Steve Mitchell. He's the best. He has always been able to find what i am looking for. I was in for inspection and check the heater More

by KROSSI0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Mitchell
October 03, 2019

State inspection 2020 Your courteous response to my need to get my 2017 Tacoma inspected was great. Upon arrival, the reception was as if I was a long time friend. The sp More

by ALLEN_14513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service desk
October 02, 2019

The Best Sorry I didn't get the gentleman name who was absolutely amazing, Im thinking was the manager in the service department. He was very kind, knowledgeab More

by kelly.fisher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Kurzejewski
September 18, 2019

Courteous, kind and concerned staff. I had some very minor damage to the driver's side car door. No paint damage, just two indentations. I knew that the service center in Montoursville di More

by LINDALY52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm sorry, I don't remember any names.
September 17, 2019

GREAT SERVICE ALWAYS! For over 25 years now we have used Fairfield Ford has treated us like family! Always great service at affordable prices! Thank you, Ronald Aderhold More

by montourcardshop
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Donnie, Jordan and Andy
September 17, 2019

Easy in and out I had a 1:30 appt for a lube and oil change. They did that and their 21 point check and I was out be 2:10. Where I dealt before the same thing would t More

by ELEWOLF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry I do not remember the names
September 17, 2019

No organization I have a 1 year old son who is not very patient. I told customer service I didn't want to stay very long and would like a rental car for the day. They More

by kaylagmallen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tanya Kennedy
Sep 18, 2019 -

Fairfield VW Ford of Montoursville responded

We are so sorry and do apologize for any inconvenience this may have caused you during your recent service visit. You do get a free service loaner/rental when you purchase a vehicle from us. We strive to make sure that our service customers get the best treatment possible and just ask that all customers just give us advance notice when scheduling an appointment. Please allow us to make your next visit a more positive outcome.

September 13, 2019

VW inspection & recalibrate windshield camerz The service staff is very helpful & cordial. They make you feel that your problem is the most important concern to them. They scheduled my service w More

by RMSPAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy in service; Don Dreese in service., Tanya Kennedy
Sep 13, 2019 -

Fairfield VW Ford of Montoursville responded

I am so glad that our staff was able to take great care of you like usual. Thank you again for your continued business here at Fairfield.

September 11, 2019

Service Had my tire looked at because it was leaking air. They found out there was a nail in my tire. They didn’t charge me and fixed my tire! Also, it was ve More

by mtunaitis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Camburn
Sep 21, 2019 -

Fairfield VW Ford of Montoursville responded

We are happy we were able to fix the problem quickly for you and get you back on the road!

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