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Fairfield VW Ford of Montoursville - Service Center

Montoursville, PA

4.6
585 Reviews

585 Reviews of Fairfield VW Ford of Montoursville - Service Center

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March 22, 2025

I came in for a 30 minute inspection and it took an hour and 45 minutes. I inquired as to what was happening and was told there was a problem with the computer- that no one bothered to inform me. He then to More

by boomoon8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Mar 22, 2025 -

Fairfield VW Ford of Montoursville responded

I’m terribly sorry you feel that way. According to Google, however: “A typical Pennsylvania state inspection, including safety and emissions testing, usually takes about 1 to 2 hours, but can vary depending on the vehicle and the specific service center.” So I’m sorry you feel we weren’t fast enough, but it appears you may have had too high of expectations for a proper Pa inspection. We do like to do things by the book. I hope you find the better service you are looking for.

March 22, 2025

It was easy to make my appointment for my lube, oil and filter change. I also had my state inspection done. Andy took care of the appointment. He explained what was done when I came to pick it up. I took i More

by ELEWOLF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy and all the service advisers.
March 21, 2025

My wife and I have received EXCELLENT service from the Fairfield Ford company for over 25 years! THANK YOU! Ronald Aderhold More

by montourcardshop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hamiliton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : (Andy and Jordan and Blake) service and owner Bill Manos
March 13, 2025

Making an appointment for service on my truck is always easy. They try and work with my schedule. Great customer service. More

by Cadprof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy- Ford Service
March 08, 2025

Fairfield has been taking care of our family for decades. Sales, service, trade-ins .. they are simply the Best! The best people, the best prices and the best deals. More

by TMARSHALL7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
March 08, 2025

It’s where we purchased the vehicle so it’s obvious why we take it there for service and repairs More

by TYPOP1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
March 08, 2025

It was time for the Mustang to have a lube-oil and filter change. It was also time for the inspections. Dealt with Andy and he took care of it as always. Took it in the afternoon before appointment date so t More

by ELEWOLF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy and all the service advisers.
March 01, 2025

I will not buy a car or have a car serviced any where else. Service is always and I mean ALWAYS top notch. Same with sales. We have bought a few cars new and used from them and never once have we been di More

by WarrantyExpired
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hamiliton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian McCann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy in service!
February 23, 2025

They always do what is needed and also do it at a fair market price . More

by DSNYDER824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Caldwell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Wood
4.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ian McCann
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2025

The service team is top notch. They quickly and accurately identified the problem and fixed it right the first time. More

by MAA1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service team
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