Fairfield VW Ford of Montoursville

Staff is friendly and helpful, waiting area is comfortable, service is excellent and done timely. comfortable, service is excellent and done timely. More

The staff is very friendly and helpful in making decisions about my vehicles. Nice waiting areas and great popcorn refreshment. decisions about my vehicles. Nice waiting areas and great popcorn refreshment. More

We looked at many cars at different dealerships and came back to Fairfield because of their outstanding service department which we dealt with for our F150. Both the salesman & finance man were very helpful back to Fairfield because of their outstanding service department which we dealt with for our F150. Both the salesman & finance man were very helpful & accommodating. More

Went in for simple oil change and tire rotation. Left with a shaking car veering off the highway. Came right back & the guy at the desk told me I could wait another 2 hours (on top of the 1.5 hours Left with a shaking car veering off the highway. Came right back & the guy at the desk told me I could wait another 2 hours (on top of the 1.5 hours I already waited) for an alignment. Told him I didnt come in needing an alignment, this was an issue they caused and he didnt seem to care. Absolutely frustrating. Glad I didnt have my child with me. Will definitely not be bringing either of my Fords back nor recommending to anyone else. The only person that helped and was so sweet was the Parts assistant manager that at least gave me some kind words and made sure the car was driven around the block for safety. More

The process of purchasing the car was straight forward. Andrew, sales, was great in the communication of getting everything done. Very courteous to my wife and didn't talk down to her as sometimes happens Andrew, sales, was great in the communication of getting everything done. Very courteous to my wife and didn't talk down to her as sometimes happens at dealership. The finance paperwork went well with Tyler, except he raised his voice a bit and irritated when I wouldn't purchase the "warranty", even the inexpensive one as he called it. Other than that it was good overall. More

Work was done in a timely manner and the staff was friendly and helpful.first time here.very satisfied. friendly and helpful.first time here.very satisfied. More

We had a perfect shopping experience for our new Ford escape. Thank you, Isaiah. You are a wonderful salesman and I felt blessed to have worked with you. What an asset you are to the Ford company escape. Thank you, Isaiah. You are a wonderful salesman and I felt blessed to have worked with you. What an asset you are to the Ford company More

Really great service. Always helpful. Prompt in their response. Work is done quickly and in full. Always helpful. Prompt in their response. Work is done quickly and in full. More

They always do their very best to accommodate my schedule. My vehicle maintenance is always done in a timely fashion. Thank you! schedule. My vehicle maintenance is always done in a timely fashion. Thank you! More

Tyler was great to work with to get the vehicle i wanted. That and the whole Fairfield Ford team was a step above other dealerships in the area. That and the whole Fairfield Ford team was a step above other dealerships in the area. More