Fairfax Motors

I made a deal with these people over the phone. We traveled over an hour to get to them and though we had some extenuating circumstances they agreed to deliver the vehicle we had chosen to us. Five m traveled over an hour to get to them and though we had some extenuating circumstances they agreed to deliver the vehicle we had chosen to us. Five minutes later we were told the manager had changed his mind. The general manager heard how upset we were and took us into his office where he continued to make excuse after excuse as to why they could no longer accommodate us. We went with him into his office thinking he was going to make things right only to find out he had wasted even more of our time. This waste of time put us in the middle of rush hour traffic. Do not believe a word these people tell you they are disingenuous to say the least. More

Joe made buying our car a real pleasure. He was extremely helpful from the time I found the car online to the time we showed up at the dealership. The whole process was very quick and enjoyable. I extremely helpful from the time I found the car online to the time we showed up at the dealership. The whole process was very quick and enjoyable. I would definately buy another car from Joe and this dealership. More

My experience with this dealer made me beyond satisfied. The vehicle was used but in pristine condition. I worked with Jimmy as the sales associate. He was great to work and was detailed oriented. He was The vehicle was used but in pristine condition. I worked with Jimmy as the sales associate. He was great to work and was detailed oriented. He was not pushy and answered all of my questions. He worked with me to make sure I was happy with the deal. He also followed up on everything that was asked including an extra key for the vehicle. I am very happy with my buying experience working with Jimmy and Fairfax Motors. I would happily work with them again in the future! More

If I could give this place 0 stars I would. I If I could give this place 0 stars I would. I purchased a 2006 Range Rover Sport "in good condition" and loaded with all the amenities one could as If I could give this place 0 stars I would. I purchased a 2006 Range Rover Sport "in good condition" and loaded with all the amenities one could ask for. Well needless to say that after two months of owning the vehicle, I purchased from Fairfax Motors, I decided to sell it. The vehicle was in such bad condition that I had my own mechanic, an independent Range Rover mechanic, as well as Range Rover of Alexandria all tell me it would cost between $4000-$5000 just to get the vehicle suitable enough to drive. Even before these major issues were discovered, I contacted Fairfax Motors several times in the first 2 weeks to report a headset tv monitor not working, to which the reply was "you already purchased the vehicle". I eventually took the vehicle back anyway and the manager looked at it for maybe 15 minutes and said he didn't know what was wrong and it wasn't their problem. This prompted me to have the vehicle checked by the 3 mechanics mentioned above for any other issues, which revealed the larger mechanical issues. It is 100% my fault for not reporting the larger issues within the first 30 days, although given the response I got with the tv monitor issue, I doubt it would've made a difference. This is definitely a "Hustle Shop" as someone mentioned previously. Needless to say this was the worst car buying experience of my life and I will definitely not be purchasing another vehicle from Fairfax Motors nor will I be recommending my friends or associates to your dealership. More

I have now bought 4 cars from Fairfax Motors and done one consignment deal over 11 years. While the customer service has been excellent with a friendly and courteous staff, the ease of doing business and th consignment deal over 11 years. While the customer service has been excellent with a friendly and courteous staff, the ease of doing business and the quality of vehicle to price ratio is hard to find. As a sales professional in technology, I can appreciate how hard it is to not only find reputable organizations to do business with, but also the value of good people in one's business. I have recommended Fairfax Motors to family, friends and associates - all of whom have also been satisfied with their overall experience with Fairfax Motors. Pick the class of car and budget and Fairfax Motors will find your match at an exceptional value. If they don't have it on the lot, let them work to find you the vehicle you seek at a price point that fits your budget. I believe in this dealer so much that I had them place me in a great, safe, good gas mileage car with low miles for my new teen driver. I recommend this dealer. Tony More

Paul quickly responded to my original email. He answered my questions knowledgeably. He faxed me the car fax when I inquired about it, and disclosed that the vehicle had been in an accident. When I visit my questions knowledgeably. He faxed me the car fax when I inquired about it, and disclosed that the vehicle had been in an accident. When I visited the dealer to test drive the vehicle, he had it ready and waiting for me. Overall, I was very satisfied with my experience with Fairfax Mtrs. More